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    Record an impromptu call
    • 1 minute read
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    Contents

    Record an impromptu call

    • 1 minute read
    • Contributors
    • PDF
    Article summary

    If you have an ad hoc call, or if you scheduled a call just a few minutes in advance, Gong won't be set to record it. Here's how you can add Gong to a call at the last minute, or to a call that is already started.

    • If the meeting is in your calendar: Add the Gong assistant to the list of participants. (This way, we can use info in the meeting invite to associate the call in Gong.)

    • If the meeting is not in your calendar: Go to the homepage and in the Conversations section, click More-menu.png and choose Schedule new recording. In the screen that opens, set the call for Later and fill in the details. Learn more

    • If the meeting has already started: Go to the homepage and in the Conversations section, click More-menu.png and choose Schedule new recording. In the screen that opens, set the call for Now and fill in the details. Learn more

    Note: Gong joins the call up to 10 minutes after you've added the assistant or scheduled the call from the homepage.

    Add Gong to a web conference using the assistant

    • Outlook: Invite Gong to the web conference as a participant.

      If this method doesn't work, use the Forward as an Attachment option to forward the meeting invite to the Gong assistant. Gong will join and record the call.

    • Other calendar apps: Email the meeting URL to the Gong assistant.

    Gong joins the call for any web conferencing system your company is set up to use Gong for.

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