To successfully import calendar meetings and emails, you must:
Set up either a company wide connection, or a user-by-user connection
Set the data you want to give Gong access to:
calendar meetings and emails
calendar meetings only
Set which data will be imported to Gong
Set the team member’s data capture settings
Permissions required by Gong
Gong requires the following access for the following MS Graph API permission scopes:
Permissions | |
|---|---|
Mail.Read | Required for importing Office 365 emails. Used when import emails is enabled. |
Calendars.Read Calendars.Read.Shared | Required for importing Office 365 calendars and calendar events. Used when calendar import is enabled. |
User.Read.All User.Read | Required for retrieving Office 365 user IDs to use in user-specific API calls when importing emails, calendars, and photos. |
Group.Read.All | Required for retrieving Office 365 group information for troubleshooting only. |
OpenID Connect: openid | Required for user-by-user connections, so that Gong can view user profile data |
OpenID Connect: email | Required for user-by-user connections, so that Gong can read the user’s primary email address |
OpenID Connect: profile | Required for user-by-user connections, so that Gong can see user’s basic profile such as name, picture, user name, email address |
OpenID Connect: offline_access | Required for user-by-user connections. Enables Gong to view and update the data you’ve granted access to, even when you’re not actively using Office 365. This does not provide any additional permissions. |