Tech admin
Any Gong plan*
Admin center > Settings > Data capture > Recording consent
This article explains how changing a consent profile can effect existing meetings, or how meetings are set in the future.
Note:
When a consent profile is updated, tech admins are automatically notified of the change. Team members assigned to that profile also receive an email summarizing what changed for them.
Change: From enabled to disabled
Implications: Links to the consent page in scheduled meetings will no longer work, meaning participants will not be able to join.
What you need to do
Anyone with the assigned profile will need to:
Replace the links in scheduled meetings.
Replace the links in scheduling tool events.
Change: From static link to dynamic link or let host decide
Implications: Static links to the consent page in scheduled meetings will no longer work, meaning participants will not be able to join.
What you need to do
We recommend that you initially change to 'let host decide' for a cross-over period which allows call hosts decide whether to keep static links or change to dynamic links.
Anyone assigned with this profile needs to:
Replace the static links in scheduled meetings with dynamic links using the Gong calendar add-in.
Replace the links in scheduling tool events.
Change: From dynamic link or let host decide to static link
Implications: Nothing - the dynamic links will still work as long as you have an active integration with the web conferencing provider.
What you need to do
Update anyone with the assigned profile and / or meeting organizers that you're making this change.
Make sure that you don't disconnect the integration with the web conferencing provider until after there are no more future meetings using dynamic links.
Change: Add/remove a provider
Implications: This depends on your current and new web conferencing provider. Contact Gong support for advice.
What you need to do
Review information on the consent page for each provider, and be aware of the differences in capabilities between both.
*The features available to you depend on your company’s plan and your assigned seats.