Delete a consent profile

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User icon Tech admin

DiamondIcon Any Gong plan*

Target Icon Admin center > Settings > Data capture > Recording consent

  1. Make sure that the profile is not assigned to anyone.

    • If assigned, you must first unassign it via the Team Members page.

  2. In the Recording consent settings page, next to the name of the profile you want to delete, click Button____1_.png > Delete.

    Note:

    If the consent profile is assigned to at least one team member, you can’t delete the consent profile and this option is greyed out.

  3. Next to the name of the profile you want to delete,

  4. In the confirmation message, click DELETE.

*The features available to you depend on your company’s plan and your assigned seats.