Understanding AI Deal Monitor

Prev Next

AI Deal Monitor is an AI agent that continuously tracks deal activity and behavioral patterns to detect at-risk opportunities. When it picks up signals of unusual activity or inactivity, it displays warnings, alerts that help your team respond quickly and keep deals on track.

How warnings help your team

Warnings are configured in deal board or forecast board settings, and displayed in the board. They help your team:

  • Spot at-risk deals early and take action

  • Make data-driven decisions based on AI-detected signals

  • Shapes coaching opportunities by detecting patterns

  • Encourages teams to keep deal records and activities up to date

Overview of deal statuses and warnings for various companies in a sales dashboard.

How AI Deal Monitor works

  1. Gong defines the information that prompts the warning. For example, in Pricing not mentioned, the particular references to pricing such as “that’s too expensive.”

  2. Each warning can be turned on or off in deal board settings.

    Warnings list indicating various sales activity statuses and their durations for monitoring.

  3. You can customize the length of time before a warning is triggered.

  4. Warnings are surfaced on open deals. They are based on all the interactions with your prospect, from one week before the opportunity is created in your CRM, stopping when the deal is closed.

  5. There are 8 AI-powered warnings that can be fine-tuned to your business’s individual requirements:

    • No activity

    • Ghosted

    • Overdue

    • Not enough contacts

    • No power

    • Pricing not mentioned

    • Red flag

    • Stalled in stage