Who can use this: Any team member
Available on: Gong Engage
Ideal for: Sales rep, Sales manager
Set up your email signature so Gong adds it to the emails you write and send from Engage. Build one in Gong or bring over the one you use with your email provider, and remove it from a single email when you don't want it.
Set up your email signature
Choose whether to build a new signature or bring over the one from your email provider. Gong includes your signature in all your emails by default, including auto emails.
To set up your email signature:
In the top toolbar, click your initials, and select My settings.
Go to the Emails section and click Edit signature.
Choose how to create your signature:
Create a new signature: Enter your text, add and embed links, and add images.
Gmail: Turn on Import Gmail signature to import your Gmail signature, including its formatting.
Outlook: Copy and paste your signature, and check that the formatting, fonts and images came through as expected.
(Optional) Select the Include signature in replies and forwards checkbox to include your signature in replies and forwards.
Click Done.
Note:
Gong checks for signature updates every 24 hours and fetches the latest version when you open the email composer.
Remove your signature from an email
Remove your signature from a single manual or one-off email when it doesn't suit that message. Auto emails always keep it.
Note:
Your signature isn't shown in the email preview, even though it is included by default. To confirm it is on, look for Email signature included at the bottom of the email composer.
To remove your signature from an email:
Open the email composer for a one-off or manual email.
Click Include email signature.
Turn off Include signature.
Learn more about writing and sending emails from Engage.