Embed the Gong Player in Salesforce

Embed the Gong player in Salesforce to enhance your call listening and viewing experience.

• Listen to an entire call without leaving Salesforce

• Quickly jump to different parts of the call to listen to key areas

• View screen shares for a fuller context

How to embed the Gong player

Applicable for: Lightning Experience, Classic.

1. Create a Visualforce page.

2. Give the page a name (any name will do).

3. Copy and paste the contents below to render an iFrame.

   <apex:page standardController="Gong__Gong_Call__c">
<iframe frameBorder="0" id="theIframe" name="theIframe" width="900px" height="815px" src="https://app.gong.io/embedded-call?call-id={!Gong__Gong_Call__c.Gong__Call_ID__c}"/>
</apex:page>

4. If required, adjust the iFrame's width and height.

5. Go to any Gong conversation record and select Edit Page.

    

6. Add a new Tab, and name it Gong Call.

   

7. Drag a Visualforce component to the new Tab area.

    

8. Select the Visualforce page you’ve created.

9. Set the height to 850.

10. Save the record page.