Set up workspaces in Gong to divide your Gong instance into sub-accounts to match your business needs.
For example set up separate workspaces for:
Different lines of businesses to segment visibility and reduce clutter.
This can be useful when you have two separate lines of business that sell different products to different markets that don't collaborate with one another. This allows each business admin to create trackers and scorecards that are only relevant to their line of business without affecting the other.
Different use-cases, for example, in addition to your sales and go-to-market teams, you can create separate workspaces for the management, coaching, and recruiting, and restrict access as necessary.
For example, a CEO might have access to all company workspaces, whereas an account executive might only have access to data on the Sales or Go to Market workspace, and only their calls in the Coaching workspace and not anything else.
Staying compliant in different regions by having workspaces with different data retention periods.
Keeping certain people's calls private by capturing their data in a restricted workspace.