You may want to disconnect your CRM from Gong, if for example your organization has changed to a different CRM.
Note:
You can only connect one CRM environment to a single Gong instance at a time.
When to contact Gong support
If you plan to connect to a different CRM environment, first contact Gong support to remove existing CRM data that was imported into Gong. Then disconnect from your CRM.
Disconnect from your CRM
Once you have removed all existing CRM data from Gong, disconnect as follows:
Click Company settings.
In the CRM section, click the CRM you're integrated with to open the settings page for that CRM.
Click Disconnect. Disconnecting may take up to 24 hours.