Change password

Prev Next

Who can use this: Any team member

Available on: Any Gong plan

Where to go: Your username > Change password

Password rules

Your password should be 12 characters or more. It can be any combination of letters, numbers, and symbols (ASCII-standard characters only), and must include at least 3 of the following:

  • 1 uppercase character

  • 1 lowercase character

  • 1 digit

  • 1 special character

Change your password

  1. Click your username and select Change password.

  2. Enter your current password and your new password.

  3. Re-enter your new password.

  4. click Change Password.

Why can’t I see the Change password option?

When single sign-on (SSO) is enabled (for example, using Google or Microsoft as an identity provider), the Change Password option isn’t available. In this case, your password is managed through your identity provider.