Activity association report
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Activity association report

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Article summary

The Activity Association report in Company settings shows how Gong activities are linked to CRM objects. It helps ensure correct associations and identifies activities linked to multiple entities. Users can adjust settings for accuracy. To generate the report, specify activity types, timeframe, and limit the number of activities. Click "Email report" to receive the results.

Where to go: Click Company settings  > Reports > Activity Association

The activity association report shows which Gong activities are associated with which CRM objects. Use the report to determine whether your activities are being correctly associated with your CRM entities. In addition, if you prefer activities to be associated with one CRM entity, you will be able to see when they are associated with multiple entities. You can then adjust your association settings to get more accurate results. For more details, see Associate your CRM entities with Gong activities.

To generate the activity association report:

  1. In the Activity association report dialog box fill in the filters to narrow down the report to include only the activities you want the report to cover as follows:

    • Activity type: the activities you want the report to cover.

    • Timeframe: the timeframe you want the report to cover.

    • Maximum number of activities: limit the number of activities that are included in the report.

  2. Click Email report.

The fields included in the report are:

Field name

Description

Activity Id

The Id of the activity in Gong. Appears in the URL for the activity in Gong

Activity Type

The type of activity

Activity Title

The title of the activity

Link to Activity

Link to the activity in Gong

Activity Date

The date of the activity

Organizer Name

The name of the person who organized the activity

Organizer Job Title

The job title of the person who organized the activity

Organizer Email

The email of the person who organized the activity

Company Participant Identifiers

The Ids of the activity participants from the company

External Participant Identifiers

The Ids of the activity participants who are external to the company

Company Participant Names

The names of the people participating from the company

CRM Account Ids

The Ids of the account in the CRM associated with the activity

CRM Account Names

The names of the accounts in the CRM

CRM Opportunity Ids

The Ids of the opportunity in the CRM associated with the activity

CRM Opportunity Names

The names of the opportunities in the CRM

CRM Contact Ids

The Ids of the contacts in the CRM associated with the activity

CRM Contact Names

The names of the contacts in the CRM associated with the activity

CRM Lead Ids

The Ids of the leads in the CRM associated with the activity

CRM Lead Names

The names of the leads in the CRM associated with the activity

Number of Accounts

The number of accounts the activity is associated with

Number of Opportunities

The number of opportunities the activity is associated with

Number of Contacts

The number of contacts the activity is associated with

Number of Leads

The number of leads the activity is associated with

Manually associated accounts

The Ids of accounts manually associated with the activity

Manually associated opportunities

The Ids of opportunities manually associated with the activity


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