Results (661)
3rd party and open source attribution and accessibility
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com.android.volley:volley - Apache-2.0 com.gauravk.audiovisualizer:audiovisualizer - Apache-2.0 com.github.bumptech.glide:annotations - Apache-2.0 com.github.bumptech.glide:disklrucache - Apache-2.0 com.github.bumptech.glide:gifdecoder - Apache-2.0 com.github
Monitor forecast accuracy
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Who can use this : Any team member Available on : Gong Forecast Ideal for : RevOps , Sales manager , Manager of managers Where to go: Revenue > Analytics > Accuracy How to read the report The accuracy information in the report gives you cues to
Call brief metrics instead of spotlight usage data
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To align the Gong data cloud and Utilization report with the call brief, data related to call spotlight usage is now available via call briefs metrics such as reviewing call highlights. In addition, the call review metric covers actions such
Troubleshooting native Zoom recording setup test
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Who can use this : Tech admin Available on : Any Gong plan You can check if the connection to Zoom has been set up correctly in the Zoom integration page. To run the test: Go to Admin center > Settings > Data capture
Set up a permission profile
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Who can use this : Tech admin Available on : Any Gong plan Where to go: Admin center > Settings > People > Permission profiles Cr eate a permission profile In the Permission profiles , click ADD PROFILE . Give the new profile a name and description
Working with flows
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want the duplicated flow to live Open the duplicated flow to edit it How to move a flow between folders Where to go: Engage > Flows Hover over the flow you want to move. Click and select Move Choose the folder
FAQs for hosting a call recorded by Zoom
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Who can use this : Any team member Available on : Any Gong plan How can I make sure last-minute meetings (or updates) still get recorded? Gong picks up ad hoc scheduled calls for native zoom recording the same way it
Redshift Configuration
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data with external data platforms- for deeper data analytics and advanced insights. Access to features depends on your company’s plan and your assigned seat .
Using Zoom's recording disclaimer
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Who can use this : Tech admin Available on : Any Gong plan Where to go: Admin center > Settings > People > Team members If you have set up native Zoom recording , Zoom's recording disclaimer is played in addition to using the personalized
Information redaction
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Who can use this : Tech admin Available on : Any Gong plan Where to go: Admin center > Settings > Data protection & privacy Gong offers two data redaction features to automatically permanently remove certain sensitive data from both call recordings processed by Gong
Send a feature request or support ticket directly from a call
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Who can use this : Any team member Available on : Any Gong plan Where to go: Open the relevant call. Save time, provide context and improve your workflow by sending feature requests and support tickets directly from your calls. To enable
Key features
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The Salesforce integration enables the following: Import Salesforce data to Gong: enables Gong to associate your CRM data with Gong conversations, give additional context for deals, allow you to search conversations according to Salesforce data. Export Gong data to Salesforce
Create consent profiles
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“From” field Sender company name Displays the company name of the person in the “From” field Meeting title Displays the title of the meeting that triggered the email Meeting hour Displays the hour of the meeting, in AM/PM
Task/event change of status
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Tasks that are generated for activities that have not yet occurred such as Meeting invites now have a status of Not Started . This is to align with industry standards and Salesforce default behavior. Existing tasks will not be updated with
Content
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The following content integrations are available in the Gong Collective : Highspot Docket AI Hippo Video Laudable Seismic Showpad Spekit AI Storydoc Vidyard Naro HQ Lavender Copy.ai Minoa Peerbound Consensus
Beta: Customize your Account console view
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Customize the Account console view to control which account information your team sees in the Overview tab. You can choose which CRM, Gong, and AI fields appear in the Account details widget, set a default AI brief , and manage when
Set company flow settings
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Company flow settings control policies on when and how contacts or leads can be added to a flow. These settings determine: Whether a person can be in multiple active flows at the same time Whether a waiting period is required
Export data as Salesforce tasks or events
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No Yes Yes. The call is treated as new and exported. Email/Telephony → CRM Yes Yes No, by default. It is exported only if the call is updated after the CRM integration is activated. Export status report You can
Set up the Gong dialer
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switching, admins should: Enable mobile access for the Gong Dialer Set up custom call outcomes Configure trusted calling Review dialer network connectivity requirements Configure dialer recording methods Team members can learn how to Make calls with the Gong dialer . They
Set a call as private
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or the call page (recorded calls). How are private calls displayed in the CRM Calls set as private in Gong are exported to the CRM according to your CRM export settings. They are displayed as private calls, with no other