Slack scopes used by Gong

Published on Apr 12, 2024

1 minute(s) read

Here's what scopes Gong uses, and how:

Scopes used by the Gong bot

Scope	Description	Used by Gong to
channels:read	Read basic info (name & ID) of public channels	Display Slack channels
chat:write	Send messages to channels	Post messages to Slack channels that Gong is a member of
chat:write.public	Send messages to public channels	Post messages to public channels that Gong not a member of
groups:read	Read basic info about private channels	Display private channels that Gong has been added to
groups:write	Manage private channels that Gong has been added to	Not used at the moment. In the future, we may offer the option for people to add the name of a channel that they want Gong to post messages to, in which case Gong will be able to post messages to private channels that Gong was added to
im:history	View direct messages	Update in Gong any comments that were made on calls made in Slack
users:read and user:read.email	View people	Understand the user Slack ID when someone makes a comment so that it can be updated in Gong and attributed to the correct user
links:read and links:write	View and show URLs (only in Gong's domain: app.gong.io) in messages	Show a call preview in Slack when a call URL is pasted in Slack

Scopes used for users

Scope	Description	Used by Gong to
links:read	View and show URLs in messages	Show a call preview in Slack when a call URL is pasted in Slack

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