The following JSON is what Gong sends to the webhook when a rule is triggered. The payload is composed of two fields: callData and isTest.
-
callDatais the JSON of call data; -
isTestis a flag indicating whether the hook was executed as a test (from the UI).
Note
The call data structure and element definitions are identical to the API. For more details, see the API documentation. You need to be logged into Gong to access this page.
{
"metaData": {
"id": "5599332235511222779",
"url": "http://local.gong-it.net:8080/call?id=5599332235511222771",
"title": "Ron/Speedman",
"scheduled": "2019-10-18T14:00:00-07:00",
"started": "2019-10-18T14:03:37.041977-07:00",
"duration": 2159,
"primaryUserId": "7744111777663220493",
"direction": "Conference",
"system": "Zoom",
"scope": "External",
"media": "Video",
"language": "eng"
},
"context": [
{
"system": "Salesforce",
"objects": [
{
"objectType": "Opportunity",
"objectId": "0061Q00000mkU1fQAE",
"fields": [
{
"name": "StageName",
"value": "Open Renewal"
},
{
"name": "Number_of_seats__c",
"value": 28
},
{
"name": "Amount",
"value": 50000
},
{
"name": "Probability",
"value": 85
},
{
"name": "CloseDate",
"value": "2019-12-30"
},
{
"name": "ARR_impact_rollup__c",
"value": "false"
},
{
"name": "Name",
"value": "Acme - Renewal (28)"
},
{
"name": "Type",
"value": "Renewal"
},
{
"name": "Primary_contact_persona__c",
"value": "Manager of Sales"
},
{
"name": "ARR_future_impact__c",
"value": "false"
},
{
"name": "MRR__c",
"value": 4166.67
},
{
"name": "Must_Win__c",
"value": "false"
}
]
},
{
"objectType": "Account",
"objectId": "0011630000vmLBaEEN",
"fields": [
{
"name": "Industry",
"value": "Internet Software & Services"
},
{
"name": "Acme2__c",
"value": 1121
},
{
"name": "ARR__c",
"value": 25166.67
},
{
"name": "CS_Tier__c",
"value": "3. Gold"
},
{
"name": "Account_Behavior_Score__c",
"value": 5150
},
{
"name": "Website",
"value": "acme.com"
},
{
"name": "Sales_Team_Size__c",
"value": "232"
},
{
"name": "Score__c",
"value": 120
},
{
"name": "Size_Category__c",
"value": "2. Enterprise"
},
{
"name": "Name",
"value": "Acme"
}
]
}
]
}
],
"parties": [
{
"id": "7409609343412403343",
"emailAddress": "deshon.white@acme.com",
"name": "Deshon White",
"title": "Sales Enablement Manager - Sales Development",
"speakerId": "1177336688551133887",
"context": [
{
"system": "Salesforce",
"objects": [
{
"objectType": "Contact",
"objectId": "0331Z0000571AdPQDU",
"fields": [
{
"name": "AccountOwnerId__c",
"value": "0551Z00000KdYa3"
},
{
"name": "Account_Name__c",
"value": "Acme"
},
{
"name": "Account_Status__c",
"value": "Closed Won ARR: $34166.67"
}
]
}
]
}
],
"affiliation": "External",
"methods": [
"Invitee",
"Attendee"
]
},
{
"id": "9048546196233268852",
"emailAddress": "jennifer.band@fasttrail.com",
"name": "Jennifer Band",
"title": "Customer Success Manager",
"userId": "3022101605611220443",
"speakerId": "7265406288145283521",
"context": [
{
"system": "Salesforce",
"objects": [
{
"objectType": "User",
"objectId": "00557000007AJB1DDO",
"fields": [
{
"name": "PlayGongVoicePrompt__c",
"value": "false"
}
]
}
]
}
],
"affiliation": "Internal",
"methods": [
"Attendee"
]
}
],
"content": {
"trackers": [
{
"name": "Products",
"count": 1
},
{
"name": "Renewal (positive)",
"count": 7
},
{
"name": "Competitors",
"count": 1,
"phrases": [
{
"count": 1,
"phrase": "Zlymbo"
}
]
},
.
.
.
{
"name": "CRM",
"count": 3,
"phrases": [
{
"count": 3,
"phrase": "Salesforce"
}
]
}
],
"topics": [
{
"name": "Integrations",
"duration": 0
},
{
"name": "Differentiation",
"duration": 0
},
.
.
.
{
"name": "Customer Success",
"duration": 0
}
]
},
"interaction": {
"speakers": [
{
"id": "9048546196233268852",
"userId": "7041101707613290443",
"talkTime": 1032
}
],
"interactionStats": [
{
"name": "Talk Ratio",
"value": 0.51
},
{
"name": "Longest Monologue",
"value": 150
},
{
"name": "Longest Customer Story",
"value": 107
},
{
"name": "Interactivity",
"value": 5.07
},
{
"name": "Patience",
"value": 0.86
}
],
"video": [
{
"name": "Browser",
"duration": 0
},
{
"name": "Presentation",
"duration": 0
},
{
"name": "Webcam",
"duration": 1091.83
}
]
},
"collaboration": {
"publicComments": [
{
"id": "2255211009900224213",
"audioStartTime": 1800.8911,
"audioEndTime": 1800.8911,
"commenterUserId": "7041101707613290443",
"comment": "Might be helpful to loop us in on Outreach issue with Outreach team",
"posted": "2019-10-19T00:34:39.113071+03:00",
"inReplyTo": null,
"duringCall": true
}
]
}
}