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Article summary

To set up the Natterbox integration:

  1. Go to Company settings > Data capture > Telephony systems.

  2. Click + Add telephony system.

  3. Select Natterbox.

  4. Enter the Natterbox username and password you are using for the integration.

  5. Click CONNECT.


Ask Natterbox to enable stereo recording. Gong is able to better identify the speaker on calls recorded in stereo.

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