Embed the Gong Player in Salesforce

Embed the Gong player in Salesforce to enhance your call listening and viewing experience.

• Listen to an entire call without leaving Salesforce

• Quickly jump to different parts of the call to listen to key areas

• View screen shares for a fuller context

How to embed the Gong player

Applicable for: Lightning Experience, Classic.

1. Create a Visualforce page.

2. Give the page a relevant name.

3. Copy and paste the contents below to render an iFrame.

   <apex:page standardController="Gong__Gong_Call__c">
<iframe frameBorder="0" id="theIframe" name="theIframe" width="900px" height="815px" src="https://app.gong.io/embedded-call?call-id={!Gong__Gong_Call__c.Gong__Call_ID__c}"/>
</apex:page>

4. If required, adjust the iFrame's width and height.

5. Go to any Gong conversation record and select Edit Page.

    

6. Add a new Tab, and name it Gong Call.

   

7. Drag a Visualforce component to the new Tab area.

    

8. Select the Visualforce page you’ve created.

9. Set the height to 850.

10. Save the record page. The Gong player is now available in the Gong Call page.