---
title: "Set company default notifications"
slug: "set-company-default-notifications"
updated: 2026-10-05T12:19:04Z
published: 2026-10-05T12:19:04Z
canonical: "help.gong.io/set-company-default-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Set company default notifications

> **Who can use this**: Tech admin
> 
> **Available on**: Any Gong plan

Set the notification defaults for your company: which notifications Gong sends, through which channels, and when. New team members start with these defaults, and when you save a change it overrides your team members' personal settings for the settings you changed.

> [!NOTE]
> Note:
> 
> Some required emails, such as account activation emails and setup reminders, are always sent regardless of notification settings and can't be turned off from this page.

## Set notification defaults

Set defaults one notification category at a time: choose which notifications Gong sends and through which channels.

**To set a notification default:**

1. From the left sidebar, click **Admin center**.
2. In the **Settings** tab, click **Notification settings** under the **Company** card.
3. In the **Notification settings** sidebar, select the notification category you want to configure.
4. Turn on each notification you want to enable, and select the channels you want to send it through.

**Note:** If you deselect all channels, the notification switches off automatically. Selecting any channel switches it back on. Slack and Teams appear only if your company has connected them.

**Tip:** To discard unsaved changes, click **Discard changes** at the top right.
5. (Optional) Click the **Schedule Notification** icon on the notification card.

**Note:** Only some notifications have a schedule. If no **Schedule Notification** icon appears, Gong sets the timing.
6. (Optional) In the schedule dialog, set the frequency, day, and time, and click **Save**.

**Note:** Saving the schedule only stores it on the page. Click **Update** to apply it.
7. Click **Update** at the top right, then confirm in the popup.

The defaults now apply to new team members, and they override personal settings for the settings you changed.

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).

## Related

- [About the emails Gong sends you](/about-the-emails-gong-sends-you.md)
- [Customize your Gong notifications](/customize-your-gong-notifications.md)