---
title: "Manage compliance policies"
slug: "manage-compliance-policies"
updated: 2026-11-10T12:25:49Z
published: 2026-11-10T12:25:49Z
canonical: "help.gong.io/manage-compliance-policies"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage compliance policies

> **Who can use this**: Tech admin, Business admin
> 
> **Available on**: Gong Engage

Change the order of your compliance policies, edit or duplicate a policy, set a different default, or delete policies you no longer need. The order controls which policy applies when a contact or lead matches more than one. You can also [create a compliance policy](/v1/docs/create-and-manage-compliance-policies) for a new group of contacts or leads.

## Change policy priority

When a contact or lead matches more than one policy, Gong applies the first match in the list, so put your most specific policies at the top. The default policy always comes last.

**To change a policy's priority:**

1. From the left sidebar, click **Admin center**.
2. In the **Settings** tab, click **Compliance** under the **Gong Engage** card.
3. Click the **Compliance policies** tab, and drag the policy up or down the list.

**Note:** You can move a policy only after you add filters to it.

## Manage a policy

Edit a policy when your rules change, or duplicate it to start a similar policy without rebuilding the filters. You can also make a different policy the default, and delete policies you no longer need. Deleting a policy doesn't change past activity.

**To manage a compliance policy:**

1. From the left sidebar, click **Admin center**.
2. In the **Settings** tab, click **Compliance** under the **Gong Engage** card.
3. Click the **Compliance policies** tab.
4. Click the **More actions** ![More actions icon](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/MoreActions.svg?sv=2026-02-06&spr=https&st=2026-11-10T16%3A04%3A27Z&se=2026-11-10T17%3A04%3A27Z&sr=c&sp=r&sig=EfnxqMyiOmnFBAb67w%2BSVAuy%2B%2BTQAfhOp%2FvE9YadtDA%3D) icon for the policy, and select what you want to do:
  - **Edit:** Change the policy's settings, and click **Save**.
  - **Duplicate:** Create a copy of the policy, then edit the copy's name, filters, and settings.
  - **Set as default:** Confirm by clicking **Set as default**. The policy replaces your current default, and its filters are removed.
  - **Delete:** Confirm by clicking **Delete**. This can't be undone.

> [!NOTE]
> Note:
> 
> The default policy can't have filters, so it covers everyone no other policy matches. To delete the default policy, set a different policy as the default first.

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

A team member who manages the business entities in Gong, such as deal and forecast boards. [Find my Business admin](/v1/docs/find-your-technical-or-business-admin).

Gong’s AI-driven sales engagement solution that helps sales teams prioritize, personalize, and automate outreach activities to accelerate their pipelines. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).