---
title: "Enable log in to multiple Gong instances"
slug: "enable-log-in-to-multiple-gong-instances"
updated: 2026-10-05T12:36:19Z
published: 2026-10-05T12:36:19Z
canonical: "help.gong.io/enable-log-in-to-multiple-gong-instances"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable log in to multiple Gong instances

> **Who can use this**: Tech admin
> 
> **Available on**: Any Gong plan

If your team uses more than one Gong instance, for example after a company acquisition, you can let team members switch between instances without re-authenticating each time. This works by defining one instance as a trusted account in the other. Your [Revenue Architect (RA)](/v1/docs/what-is-a-revenue-architect-ra) must enable and configure this feature before you can complete setup.

## Step 1: Check if trusted authentication is set up

Before adding trusted account access to your team members, confirm that your RA has enabled the feature. You can check this from General settings.

**To check the status:**

1. From the left sidebar, click **Admin center**.
2. In the **Settings** tab, click **General settings** under the **Company** card.
3. In the **Company profile** section, check the **Trusted authentication account** field:
  - If the field is empty, the feature has not been set up yet. Contact your RA to enable it.
  - If an account name appears (for example, ACME Global), that is your trusted account. Team members can log in to the other Gong instance with their ACME Global email.

## Step 2: Add the trusted account email to a team member

Once trusted authentication is enabled, add each team member's trusted account email address to their profile. This lets them switch between instances without signing in again.

**To add the trusted account email:**

1. From the left sidebar, click **Admin center**.
2. In the **Settings** tab, click **Team members** under the **People** card.
3. Select the team member you want to update.
4. In the **Trusted authentication email** field, enter the team member's email address.
5. Click the **Allow authentication via a trusted Gong account** toggle to enable it.
6. Click **Save changes**.

Once saved, the team member sees the trusted account listed in their personal profile and can switch between instances without re-authenticating.

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).