To keep your deals moving forward, it's important that you get back to your prospects quickly when they email you. This assist helps to make sure you never miss an important email. It shows you:
That someone emailed you
Which company they're from
A snippet of the email they sent
When the email was sent
From there you can view the email or write a response.
When will I get an email assist reminder?
If you receive an email that you should respond to and you don't respond within 30 minutes, an assist is created for you.
What kind of emails generate assists?
We'll only remind you about emails that you should be replying to in order to keep the deal moving forward. An assist is only created for deals that haven't closed (lost/won). Gong's AI is selective about which emails are response worthy, so don't worry, you won't get spammed with reminders.
Who gets email assist reminders?
Only owners of an opportunity get email assist reminders for their opportunities.