You can work with out-of-the-box streams that Gong created. These streams can be updated.
Deal streams collect calls relating to deal stages:
Stage: Closed Lost
Stage: Closed Won-Rollover
Other out-of-the-box streams help you pinpoint issues of concern.
The Economic pulse (by Gong) stream collects calls where the economy is discussed by customers- for example when they mention layoffs, recession, inflation, market dynamics or related terms. These terms are defined in the Economic pulse (by Gong) tracker.
Managers in your organization are automatically subscribed to the Economic Pulse (by Gong) stream. This means, they'll get a weekly mail with calls hosted by members on their team if the economy was discussed. Managers can unsubscribe directly from the mail or from the My Notifications page.
The mail is sent to managers based on the team hierarchy defined when they were added as Gong team members.
Learn about other features that give you insight around what your customers are saying about the economy.
The COVID-19 (by Gong) stream collects calls relating to COVID-19, for example when coronavirus, COVID, COVID-19, pandemic, quarantine, virus, or related terms are mentioned. These terms are defined in the COVID-19 (by Gong) tracker.