Zoom users have the ability to select from different license plans when signing on with Zoom (Basic, Pro, Business, & Enterprise), but Gong only has the ability to enable the Zoom Native Recording feature for companies with the following license plans:
- Zoom Pro
- Zoom Business
- Zoom Enterprise
We are working with the Zoom team to allow support of additional license types in the future, but as of now, certain features that we need to enable Zoom Native Recording are only available with Business and Enterprise licenses which is the cause of this limitation.