Whether you're Sales Enablement or managing frontline managers, you're going to see results if your org has a coaching program getting your reps to reach new heights.
See who's doing what:
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In TEAM > COACHING METRICS (go here for more info)
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In the weekly email digest that gets sent to you if:
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You manage managers
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You manage quota-carrying frontline managers (if you manage people that aren't quota-carrying, they do not appear in the list; you will see only the part of team that carries quota)
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You're a frontline manager on your team has logged at least 2 pieces feedback in Gong.
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How to level up:
Coaching metrics show you which of your managers are coaching in Gong. After your review, here's a few tips to push coaching:
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Talk to each manager and understand why their numbers are high or low, and see if there needs to be a change in how they coach or log coaching
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Maybe your managers are attending too many calls or not listening to enough - evaluate how they can sharpen shared insights with their teams
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Remind your managers of the different ways they can track their coaching - by leaving comments, scoring calls, or marking offline feedback
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Help make the managers better coaches by focussing coaching on common themes such as the ideal pitch, how to give a demo, how to answer difficult questions, and so on.