In certain cases, you may want to force Gong to record a call despite "external calls only" recording settings. Your options are as follows:
-
Add an email address with an external domain to the invite list.
-
Invite the Gong recording bot, assistant@gong.io, to the calendar event.
-
Schedule the call from the homepage. This bypasses the calendar. For details, see Record now.
-
Ask your Gong admin to change the call type recording setting.