We now support target attainment allocation for people moving between teams or leaving the company (even mid-cycle/period).
New labels next to avatars indicate inactive users and anyone who is new to the team or moved between teams in both the Forecast and Progress tabs.
Thanks to our new, in-house speech-to-text model, your Italian-speaking teams now have a smoother, more accurate reading and searching experience; one that's above industry standards.
You may need to reach out to more contacts in order to move your deal forward. Gong now provides recommendations for contacts who may be missing from the deal. See the recommended contacts in the CONTACTS tab of the deal panel (click Contacts column in Deals > Pipeline). Gong has partnered with Apollo, Cognism, and LeadIQ to provide email and phone details for the recommended contacts. Learn more
You can now easily see how many prospect contacts are actively engaged in your deal in the new Contacts column in Deals > Pipeline. The Contacts column displays the number of people who engaged in the deal in the last 21 days. Learn more
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Update deal fields directly in your deal board as you inspect your deals. They'll automatically sync to your CRM, meaning you maintain immaculate CRM hygiene, and your deal-forecast reports will reflect exact deal data and yield accurate numbers.
Check out the Edit values in the board section in Use deal boards.
We’ve improved the Usage report to give you a more detailed picture of how your employees use Gong in their day to day work. We changed the name of the report to the Utilization report and it includes an option to generate a summarized or a detailed report. The summarized report gives you an overall picture of how your company benefits from its Gong seats, while the detailed report shows how your employees are using all different areas of Gong. Learn more
We've improved the accuracy of red flag warnings so that they do a better job flagging when deals may be going south. We've improved the underlying AI model, relabelled emails from real deals, and enabled more types of red flags, including delay, frustration and anger. Learn more