Fresh out of the oven...

Accurate rollups when the org user hierarchy changes: When users leave the company or become inactive, they are labeled ‘inactive’ while keeping attained revenues to prevent skewing company rollups. More

Accurate rollups for inactive users in historical periods: We’ve improved the logic behind showing people who move teams or leave the company to ensure accurate numbers in historical periods. More

New, customizable ‘Update CRM’ tab: Review and update critical CRM fields when inspecting a deal or calling your number. Find the tab when drilling into a deal from your deal or forecast boards. More

Forecasts for multiple business motions in one view: Get clarity on how different parts of your business are performing at a glance, in an aggregated forecast board. Review and update numbers quickly or drill into each business line to get more context when needed. More

Update your numbers automatically based on the underlying pipeline: Set the forecast category numbers to be filled automatically by the sum of all deals matching the filters. More

Support for more revenue roles: We now support forecasting by alternative opportunity owners, such as SEs or CSMs. More

Greater filtering flexibility with logic filters: Slice and dice your deals to accurately define your business motions. Use AND/OR/NOT logic conditions to filter deals in your deal & forecast boards. More

Improved Canadian French, Japanese and Hebrew transcripts: Thanks to our new, in-house speech-to-text models, teams who speak Canadian French, Japanese and Hebrew now have a smoother, more accurate reading and searching experience that's above industry standards. Learn more

Easier search: Find calls according to customer participants: Quickly find the calls you’re looking for using the Participants filter, which now includes customers who were on a call, as well as team members. Search for customer participants in the main navigation search, too. More about search

Call categories: New look and feel: We’ve updated the call category management area, so it's easier to use. Learn more

Showpad integration: See your Showpad engagement events in Gong to get a full picture of deal activity using Gong’s integration with Showpad. Showpad integration

Trumpet Integration: Add your Gong recordings to pods in Trumpet and get your pod analytics in Gong with Gong’s integration with Trumpet. Trumpet integration

Loxo Integration: Embed your Gong recordings in a Loxo minisite to share with prospects. Get Loxo analytics on when prospects visit your minisite with Gong’s integration with Loxo. Loxo integration

Gong data cloud updates: We've added the following:

For more details, see What’s new in Gong data cloud