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In the Settings page, click Telephony systems.
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Click + Add telephony system.
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Select 8x8.
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Click CREATE CREDENTIALS to generate sign-in credentials for the FTP folder.
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Click Show password to see the password.
Note
You can only see the password once.
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Click CLOSE.
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Configure your telephony system to send files to sftp-server.gong.io.
Note
Make sure that the files are in the root directory and contain the date format in the following format:
/FileName_20190306.zip (the bold part is required)
For example: /acmeb2b_20190306.zip.
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To disconnect from this telephony system, in the Telephony systems settings page, in the 8x8 box, click Disconnect from 8x8.
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