How to ensure team members are recorded

Your company settings page, Data capture area

Connect to either Google Workspace or Office 365

So that Gong can access your team's calendars

Your company settings page, Data capture area > Web conferencing

Integrate your web conferencing provider

So that Gong can join the web conference

Your company settings page, Data capture > Telephony systems

Supported telephony systems

So that Gong can import the telephony calls

Your company settings page > Data capture area > Recording settings

Define the recording settings

So that Gong knows what and how to record web conference calls, and to set the processing settings for all calls (web conferencing and telephony)

Your company settings page > People area > Team member provisioning

Manage recording permissions when provisioning

If provisioning users automatically, go here to set the provisioning settings, which includes data capture and permission profile settings.

Your company settings page > People area > Team members

Manage team members

If setting up users manually in Gong, go here to set data capture and permission profiles

Your company settings page > Data capture area > Recording consent

Enable the Gong consent page

So that Gong knows how to obtain recording consent from meeting participants

Your company settings page > Company area > Notification settings

Set the notification frequency

So that Gong knows when to notify recorded team members about calls

Each team member, in their My settings page

Each team member to connect their calendar

Ask each recorded team member to connect their calendar to Gong