If you didn't send a welcome email when adding a team member, send it at any time. The welcome mail includes information on how to sign in to Gong.
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In your company settings page, click Team Members.
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In the team members table, next to the relevant person, click
, and select Send a welcome mail to....The email is sent immediately.
When a welcome email is sent, it may be received by two different types of users:
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Users that need to connect their Gong mailbox or recording system
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Users that do not need to connect their Gong mailbox or recording system
When a user is connected to Gong, manually update or add the user settings via the back office (excluding bulk importing).