If you didn't send a welcome email when adding a team member, send it at any time. The welcome mail includes information on how to sign in to Gong.
In your company settings page, click Team Members.
In the team members table, next to the relevant person, click , and select Send a welcome mail to....
The email is sent immediately.
When a welcome email is sent, it may be received by two different types of users:
Users that need to connect their Gong mailbox or recording system
Users that do not need to connect their Gong mailbox or recording system
When a user is connected to Gong, manually update or add the user settings via the back office (excluding bulk importing).