View the account's timeline to analyze the account associated to a call.
The timeline button, closed by default, is located at the top of the call page.
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Click the tab to open the timeline.
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The account timeline displays activity: calls, emails, and engagement events for all business opportunities associated to the account.
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Zoom in and out of the timeline, and travel along it.
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Different colors represent your company and the prospect; your company is purple, the prospect is red.
Read more about what you can find in the timeline here.
Tip
Turn on the Calls only toggle to focus on customer conversations.