Automate a call via a Jira ticket
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Automate a call via a Jira ticket
- 1 minute read
- Contributors
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You can either automate a Gong call by creating a Jira ticket, or auto attach a call to a Jira ticket.
Use Zapier.
Note: Zapier is freemium software, which means you may be able to use it for this Jira process to work without having a paid license.
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Confirm your Jira.
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Enable Gong to push straight to an SFDC case
Use the Gong conversation object (recommended) and/or Gong's API.
Attach it to the case using process builder, or grab a Gong URL and insert it into a field on the case.
When using your existing Jira automation, take into account that the Gong field will be pulled in.
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