Welcome to Gong Recruiting

Welcome to Gong Recruiting

Note

Gong Recruiting is currently in a restricted beta phase, accessible to a selected group of customers until further notice.

Gong Recruiting records and transcribes candidate interviews to help your team hire top talents based on reality. It integrates with your calendar, ATS, phone, and web conferencing systems and automatically identifies interviews. It then records, transcribes, and summarizes each interview, so you can stop relying on fuzzy memory and scribbled notes.

Gong Recruiting's key benefits

Gong Recruiting helps you:

• Shorten the hiring procedure: Align around great hires in record time and shorten feedback loops by recording and collaborating on interviews and removing unnecessary ones.

• Simplify the interviewer experience: Gong eliminates the need to take notes during an interview, allowing interviewers to focus solely on the candidate. Interviewers can later go back to the recordings, retrieve key details, and include highlights in their feedback, linking to actual interview snippets.

• Train and coach interviewers: Talent managers or hiring managers can review interviews, provide feedback, and up level interviewers' skills. Interviewers are also empowered to self-coach and hone their skills by reviewing selected interview examples and snippets.

How Gong Recruiting works

We record interviews scheduled by the hiring team, analyze them, and make them available to relevant stakeholders in the recruitment process.

Our settings define the rules for scheduled interviews in your company. You can also manually add the Gong Assistant to record various types of interview calls.

Once scheduled interviews are defined, we:

1. Scan the interviewers' calendars for meetings matching the set rules

2. Verify the interviewer is not set to “never record interviews”

3. Record the interview

   Note:

   The first time an interviewer is due to record an interview with Gong, they get an email telling them what to expect.

4. Process the recording, making it available for review and collaboration.

How interviews are identified

When we identify a call as an interview, we record, transcribe, analyze, and save it to your recruiting workspace alongside other interviews.

It is therefore important that you tell us which calls are considered interviews.

We recognize two types of calls as interviews:

1. Web conference interviews

2. Candidate screening calls made on telephony systems or through Gong connect.

Web conference interviews

We scan calendars and identify meetings as interviews when the following applies:

• The meeting is coordinated by a recruiting team member set to record coordinated interviews

• The meeting is scheduled in one of the following ways:

  • Scheduled in a supported ATS or in Goodtime, based on indications such as a link to the ATS feedback form or an added ATS email address.

    Note

    If you cannot connect your ATS to Gong, or if your company schedules interviews differently, team members can indicate to Gong that a meeting is an interview by adding the following to meetings' invite body text (via your interview meeting templates, for example): “This interview will be recorded by Gong”. This can be used as part of a sentence, as long as this exact string is part of it.

  • Scheduled in the coordinator's calendar or a calendar assistant solution (such as Calendly).

    Note

    When scheduling is made in the calendar, if there’s a single external invitee, we match their email address with that of the candidate in the ATS.

Candidate screening mobile and dialer calls

If recruiters are conducting phone screenings and other candidate calls using Gong Connect, the calls are recorded. Recruiters can make sure the recordings are associated with the candidate's name in the ATS by searching for it in the app and clicking to call.

If recruiters are conducting and recording phone screening using a dialer, Gong can import the recordings into the recruiting workspace, as long as the members conducting the calls are set to import their telephony calls and their home workspace is the recruiting one.

Note

If you cannot connect your ATS to Gong, or if your company schedules interviews differently, team members can indicate to Gong that a meeting is an interview by adding the following to meetings' invite body text (via your interview meeting templates, for example): “This interview will be recorded by Gong”. This can be used as part of a sentence, as long as this exact string is part of it.