Add fields to Salesforce objects

Some data exported to Salesforce tasks, contacts or leads is only displayed after you have added the fields to the relevant object. It takes up to an hour for new fields to be populated in Salesforce.

Engage flow fields can be added to Salesforce by defining the following fields:

Flow data	Adds any Engage data to your tasks and contacts so that you can see which actions were done as part of a flow. By exporting Gong’s Engage data to Salesforce, you can also run Sales-engagement analysis directly in your CRM.
Field label name	Description	Object to add field to	Field API Name	Data type
Gong flow ID	The ID of the flow the task is associated with. Empty when not associated with a flow.	Task	Gong_Current_Flow_ID__c	Text (30)
Gong step attempt ID	The ID of the action that represents the step in the flow the task is associated with. For example, if a rep makes a phone call as part of a step in a flow, and they had to call 5 times before the person answered, this ID represents one of the times the rep tried to call.	Task	Gong_Flow_Execution_ID__c	Text (50)
Gong flow name	The name of the flow the task is associated with	Task	Gong_Current_Flow_Name__c	Text (100)
Gong step number	The step number in the flow the task is associated with	Task	Gong_Current_Flow_Step_Number__c	Text (10)
Gong flow ID	The ID of the flow the contact is in. Empty when not associated with a flow	Contact and lead	Gong_Current_Flow_ID__c	Text (30)
Gong step attempt ID	The ID of the action that represents the step in the flow the task is associated with. For example, if a rep makes a phone call as part of a step in a flow, and they had to call 5 times before the person answered, this ID represents one of the times the rep tried to call.	Contact and lead	Gong_Flow_Execution_ID__c	Text (50)
Gong flow name	The name of the flow the contact is in	Contact and lead	Gong_Current_Flow_Name__c	Text (100)
Gong flow status	The status of the flow the contact is in	Contact and lead	Gong_Current_Flow_Status__c	Picklist. Options are: Active Paused Opted out Removed Completed Removed response
Gong step number	The step in the flow the contact is in	Contact and lead	Gong_Current_Flow_Step_Number__c	Text (10)
Gong step type	The type of step the contact is in	Contact and lead	Gong_Current_Flow_Step_Type__c	Text (80)
Gong step due date	The date the current task is due to be completed. For example, if the step is to make a phone call, this field shows the date the call should be made.	Contact and lead	Gong_Current_Flow_Task_Due_Date__c	Date
Gong added to flow by	The name of the Gong user who assigned the contact or lead to a flow	Contact and lead	Gong_Current_Flow_User_Name__c	Text (80)
Gong currently in a flow	Indicates whether the contact or lead is currently in an Engage flow	Contact and lead	Gong_Actively_Being_in_a_Flow__c	Checkbox

Add the following fields to Salesforce to ensure that you get all relevant data when generating one task for Gong activities:

1 task per activity	Creates one task in Salesforce for each new activity in Gong regardless of how many accounts, opportunities, and participants the activity is associated with. The full list of associated objects are available once the relevant custom fields are added to the Salesforce task or contact.
Field label name	Description	Object to add field to	Field API Name	Data type
Gong participants	Displays the list of activity participants. For calls, includes the list of people who were on the call. For emails, a list of people the email was sent to, including those CCed	Task	Gong_Participants__c	Text (255)
Gong associated accounts	Displays the list of accounts the activity is associated with.	Task	Gong_Associated_Accounts__c	Text (255)
Gong associated opportunities	Displays the list of opportunities the activity is associated with.	Task	Gong_Associated_Opportunities__c	Text (255)

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