Data capture (recording) rules for interviews are set up per person.
Define which interviews are recorded
In your company settings page, click Team Members.
Locate the person you want to add to the recruiting workspace, and click their name.
Find the interview-related settings in the Data capture settings section > Web conference interviews.
For everyone that schedules interviews for others or for themselves, select Record interviews coordinated.
Typically this setting is relevant for the entire talent acquisition team.
To set this up for an entire team, click next to the manager's name, and then select the option to change data capture settings for their team.
This means that Gong will scan all calendars they have access to in order to identify interviews to be recorded.
Gong will automatically record interviews scheduled from that point on. To record interviews for which invitations were sent beforehand, you may add the Gong assistant email address, found under My Settings > Web conference recording. Read more about the assistant here.
For anyone whose interviews should not be automatically recorded, select Never record interviews invited to.
Gong will never automatically record the interviews that include anyone where this setting is turned on.
If there is an exception and such an interview needs to be recorded, the person scheduling the interview can add the Gong assistant email to the invitation. Read more about the assistant here.
If recruiters are conducting and recording phone screens using a dialer, Gong can import those recordings into the Recruiting workspace, as long as the members conducting these calls are set to import their telephony calls, and their home workspace is the Recruiting one. See more information about enabling Gong Connect here.
Gong currently does not associate these calls with the candidate, but you can still find and collaborate on those calls by searching for the recruiter’s name or the call title. For more information about importing telephony calls, see here.
To learn how to exclude interviews from being recorded, go here.
Exclude interviews from recording
You can set up a rule to exclude any interviews that you do not want to record, for example, interviews that include the word “Confidential” in their subject line.
Review your exclude list rules (Company Settings > Data Protection & Privacy) and make sure that:
Your current Gong settings don’t exclude meetings that include words that you typically have in your interview meeting titles, such as “Interview”.
An interviewer email address is not on the exclude list. If it is, remove them from the list, and set them to “never record” in their web conferencing settings, which restricts recording to interviews only.