Gong identifies meetings as candidate interviews based on rules that you configure, records them, and saves them to your recruiting workspace, allowing controlled access.
Gong scans calendars and identifies meetings as interviews when the following applies:
The meeting is scheduled in one of the following ways:
In the ATS, based on ATS indications: a link to the interview feedback form, an added ATS email address, or a meeting scheduled in GoodTime).
Directly with the candidate, using a coordinator calendar, or a calendar assistant solution (such as Calendly). If there’s a single external invitee, Gong is looking to match their email address with that of the candidate in the ATS.
Your coordinators should indicate to Gong that a meeting is an interview by including the following sentence in the invite's body (via your interview meeting templates, for example): “This interview will be recorded by Gong”. This can be used as part of any paragraph or sentence, as long as the exact string is part of it.
If recruiters are conducting phone screens and other candidate calls using Gong Connect so they are recorded (see more information here), then they can trigger the call by first searching the candidate name in the app and then clicking to call. Gong will leverage this flow to associate the recording with the candidate.
If recruiters are conducting and recording phone screens using a dialer, Gong can import those recordings into the Recruiting workspace, as long as the members conducting these calls are set to import their telephony calls, and their home workspace is the Recruiting one.
Gong currently does not associate these calls with the candidate, but members can still find and collaborate on those calls by searching for the recruiter’s name or the call title. For more information about importing telephony calls, go here