Conduct an interview

Who's this for: Anyone interviewing candidates

Gong records candidate interviews to help your team hire top talent, with the opportunity for reviewing interviews and aligning across the hiring team.

Interviews conducted over web conferencing system are processed and analyzed. The analysis includes insights and transcripts, all of which you can find in Gong alongside the call. You'll be emailed when the call is ready to access in Gong. Collaborate with the hiring team by adding comments, tagging people, and sharing the call with stakeholders.

As an interviewer, you can:

Scheduling an interview

Who’s this for: Anyone who coordinates interviews

Schedule the interview in the normal way, either via your ATS or using a scheduling tool such as GoodTime.
Place the interview either in your own calendar, or in a shared calendar set up for interviews.

The interview is recorded automatically.
If you use Zoom and want to assign host rights to allow the interviewer control over the recording:
- Set up host rights per interview with Greeenhouse.
- If you use Lever, check with your Lever admin that host rights are assigned automatically.

Tip

In cases when the interview won’t record automatically due to configuration settings, add the Gong assistant to the meeting to ensure the meeting gets recorded.

Join a call

Once scheduled, the interview appears in your calendar with a link to the ATS and a web conferencing URL.

To join the call, simply click the link in your calendar event.

The candidate will join the call in the same way.

Gong will record the call in one of two ways:
- If your company is set up for native Zoom recording, Zoom will record your call, and Gong will retrieve it when the call is complete.
- Otherwise, a third participant known as the Gong recorder (also known as Gong bot) will join the call.
By default, an audio prompt will play when each participant joins the call to let them know the call is being recorded.

Collaborate on an interview

To access an interview:

If you were the interviewer, you receive an email when the interview is available in Gong.
If someone else was the interviewer, you can find the interview on the Gong homepage, search for it, or you can ask the interviewer to give you access.

The actions you can take on your calls include:

Listen back to the interview. Use the talk track to control the playback, speed up the recording, and listen to specific participants, and more.

Tip

To learn more about the call page, go here.
Save the interview to listen to later
Share the interview
Comment on the interview
Rename the interview
Delete the interview

Give an interviewer host rights in Zoom (with Greenhouse)

Who’s this for: Anyone who coordinates interviews

When working with Greenhouse, interview coordinators can allocate host rights in Zoom per meeting.

Note

For Lever, the equivalent set up is done by the Lever admin on the company level.

Begin to schedule an interview in Greenhouse.

After you select Add Video Conferencing, the following window opens:
In the Video Conferencing dropdown, select Zoom.
In the Meeting Host dropdown, select the person you want to give host rights from the list of interviewers.

For more information, refer to the Greenhouse help center.

Menu

Tip

Tip

Note

Comments

CONFIDENTIAL