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Step 3: Connect your ATS

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Naomi Papoushado
  • Updated

Connect Greenhouse or Lever to Gong to bring important information such as data on candidates, job details, recruiting stages, and hiring managers into Gong. This information can be used to quickly find, analyze and collaborate on interviews.

In this article:

Step 3.1: Generate the Greenhouse API key

Who can do this: Greenhouse administrator

  1. In Greenhouse, go to Settings > Dev Center > API Credentials and click Create New API Key.

    GH1.png

  2. Do the following:

    • Set the API Type to Harvest.

    • Set the Partner to Merge (in the HRIS section).

    • Enter a description.

      This short description may appear in some integration points. Therefore, we recommend using "Gong Recruit" or "Gong".

    GH2.png

  3. Click Manage Permissions.

    GHx.png

  4. Copy the API key, and then click I have stored the API Key.

    GH3.png

  5. Manage permissions as follows:

    • Make sure all Get requests are selected for all objects, with the exception of the Offers object.

    • Select the Post: Add Note request for Candidates.

    Tip

    Watch a short video showing this process:

    https://drive.google.com/file/d/1zC-0srriH1ytED_FqjTLguiXiBjFD9gb/view?usp=sharing

  6. Click Save.

Step 3.1: Generate the Lever API key

Who can do this: Lever administrator

  1. In Lever, go to the API Credentials page in Settings, and in the Lever API credentials section, click Generate New Key.

    GH4.png

  2. Give the API key a name, and then click COPY KEY.

    This name may appear in some integration points. Therefore, we recommend using "Gong Recruit" or "Gong".

    GH5.png

  3. Scroll down and set the following permissions:

    1. Select the Select all read preset for all objects.

    2. Select write permission for the Note object: create opportunity note

    GH6.png
    GH7.png

  4. Click Done.

Step 3.2: Connect your ATS

Who can do this: TA_1.png

  1. In Gong, from to your company settings page, go to Talent Settings, and under ATS Connection, click Connect.

  2. Select your ATS, and then enter the API key you got in step 3.1, and click Submit.

  3. If working with Greenhouse: verify that Gong can access all the end points requested.

    Verify_Gong_can_access_endpoints.png

    If access to any Greenhouse data points failed, we recommend that you go back and create a new API key, and validate that you select all required permissions.

    Click Continue to close the window.

  4. Approve the use of Merge.dev to connect your ATS to Gong, and follow the on-screen instructions to complete the connection.