1. Gong Help Center
  2. Getting started
  3. Meet Gong

Menu

Meet the new homepage

Follow
Naomi Papoushado
  • Updated

We redesigned the homepage to put timely collaboration opportunities at your fingertips, and make it easier for you to look over your recent and saved calls.

homepage

What did we do?

Read on to learn exactly what we did when we redesigned the Collaboration (previously Activity) and Conversations (previously Calls) widgets.

New Collaboration widget

Before: Activity area containing an Inbox, Outbox, and To Do list.

Now: Collaboration widget with the following tabs:

Collaboration widget

  • The Received tab contains notifications on places in Gong where others collaborated with you:

    • Comments on calls you hosted

    • Any time you were mentioned in a comment on any call

    • Times a call was shared with you

    • Scorecards filled out on you

    • Feedback requests

  • The Sent tab contains a list of actions you made in Gong to collaborate with others:

    • Comments you made on calls

    • Times you mentioned anyone else in a comment on a call

    • Your shared calls

    • Requests for feedback made by you

Richer information

We improved the Inbox list so you can more easily see what needs your attention and respond quickly. The account name was also added to any items that have an associated account. Otherwise, the call name is displayed.

Dismiss one item or dismiss all

Remove items you've handled by clicking dismiss.png next to individual items, or Dismiss all at the top of the list. Items older than 60 days are removed automatically.

Updated Conversations widget

Before: Calls area containing My calls, Team, and Company tabs.

Now: Conversations widget containing My calls, Team, Company, and Listen later tabs.

calls_widget.png

Improved list of calls

The My calls, Team, and Company tabs still show live and recent calls, but now with more information, such as who participated in the call and indications if you've listened back or there are comments.

Saved calls are here too!

Calls you saved to listen to later are now in the Listen later tab in this widget.

Schedule new calls

  • Go to more.png > Schedule new recording to manually schedule recording of a web conference call. More info

Live calls

Your live calls appear at the top of your Conversation list, where you can take notes, cancel recordings, and add the call to your Listen later list.

Skipped calls

Some calls aren't recorded, for example if the meeting didn't take place or when the host switched off the recording at the beginning of the call.

  • Go to more.png > Show skipped calls to toggle whether or not skipped calls are included in these tabs.

    Previously, skipped calls were could be found by expanding the tab via a drop down arrow.

Upload calls

  • The Upload call functionality was moved to the Conversations page. Read more

Who moved my cheese?

We moved things around *a little bit*. Here's where you can find everything now:

You used to find:

Here:

Now you'll find it here:

Recent calls made by you, your team, and your company

Calls widget

Conversations widget, in the My calls, Team, and Company tabs

Feedback requests

Activity widget > To do tab

Collaboration widget on the homepage

Calls you saved to listen to later

Activity widget > To do tab

Conversations widget, in the Listen later tab

Schedule new recording

Calls widget

Conversations widget > more.png

View upcoming calls

Button in the upper right corner of the homepage

Conversations widget > a button at the top

Upload calls

Calls widget

Conversations page