---
title: "What’s needed to connect to Microsoft Outlook"
slug: "whats-needed-to-connect-to-microsoft-outlook"
updated: 2026-01-14T12:04:39Z
published: 2026-01-14T12:04:39Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# What’s needed to connect to Microsoft Outlook

> **Who can use this**: Tech admin
> 
> **Available on**: Any Gong plan

To successfully import calendar meetings and emails, you must:

- Set up either a company wide connection, or a user-by-user connection
- Set the data you want to give Gong access to:
  - calendar meetings and emails
  - calendar meetings only
- Set which data will be imported to Gong
- Set the team member’s data capture settings

![Settings for integrating MS Office 365, including data access and import options.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/integrateMSOfficeflow.png)

## **Permissions required by Gong**

Gong requires the following access for the following MS Graph API permission scopes:

| Permissions |  |
| --- | --- |
| Mail.Read | Required for importing Office 365 emails. Used when import emails is enabled. |
| Calendars.Read Calendars.Read.Shared | Required for importing Office 365 calendars and calendar events. Used when calendar import is enabled. |
| User.Read.All User.Read | Required for retrieving Office 365 user IDs to use in user-specific API calls when importing emails, calendars, and photos. |
| Group.Read.All | Required for retrieving Office 365 group information for troubleshooting only. |
| OpenID Connect: openid | Required for user-by-user connections, so that Gong can view user profile data |
| OpenID Connect: email | Required for user-by-user connections, so that Gong can read the user’s primary email address |
| OpenID Connect: profile | Required for user-by-user connections, so that Gong can see user’s basic profile such as name, picture, user name, email address |
| OpenID Connect: offline_access | Required for user-by-user connections. Enables Gong to view and update the data you’ve granted access to, even when you’re not actively using Office 365. This does not provide any additional permissions. |

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).

## Related

- [Connect company-wide](/connect-company-wide.md)
- [Connect user-by-user](/connect-user-by-user.md)
- [Restrict Gong’s access to mailboxes](/restrict-gongs-access-to-mailboxes.md)