---
title: "Viewing API batch size"
slug: "viewing-api-batch-size"
updated: 2026-01-18T13:08:43Z
published: 2026-01-18T13:08:43Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing API batch size

> **Who can use this**: Tech admin
> 
> **Available on**: Gong Foundation

> **Where to go:**Admin center > Settings > CRM > CRM settings

Gong data is sent via APIs to Salesforce. Each API call has a standard batch size and the amount of data sent in each API request is based on this batch size. In certain situations, such as when there is a lot of data to update or where your Salesforce instance is processing data from other applications, it might be necessary to adjust the batch size to avoid throttling in Salesforce.

Gong checks the status of your Salesforce instance to assess whether the batch size of the API calls should be adjusted or not, and when necessary, automatically changes the batch size.

You can see the current batch size in the Salesforce integration page.

## API consumption for exporting emails to Salesforce

Emails are exported either:

- Once in 30 seconds
- There are at least 200 emails to export

A single API call is consumed each time emails are exported to Salesforce. Salesforce does not provide an exact SLA for how long the synchronization takes, but since bulk calls are asynchronous, assume it can take around 2 hours to update.

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Gong’s core platform for gaining advanced visibility into your revenue operations. Also the prerequisite license needed for Gong’s add-on packages. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).