---
title: "Upload recorded calls"
slug: "upload-recorded-calls"
updated: 2026-07-08T12:55:38Z
published: 2026-07-08T12:55:38Z
canonical: "help.gong.io/upload-recorded-calls"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Upload recorded calls

> **Who can use this**: Any team member
> 
> **Available on**: Any Gong plan
> 
> **Required permissions:** Call actions: Manually schedule & upload

> **Where to go:** Conversations > Search

### How to upload calls

You can upload calls in one of two ways:

- **From any page in Gong** Open the quick actions menu at the top right corner of the page and select **Upload calls**.

![Menu options for connecting and capturing tasks, highlighting the 'Upload calls' feature.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/UploadCalls1.jpg)

**From the Conversations page** Go to **Conversations > Search**, click![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/More_DS.png)in the top right corner and select **Upload calls**.

![Options to upload and download call data are displayed in the interface.](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/SearchUpload.jpg)

Then:

1. Choose or drop your files into the dialog and click **Upload**.
2. You'll see a confirmation, and can track the progress of the call analysis from **Conversations > Search**. Analysis can take up to 1 hour per call. During this time, take any of the following actions can be taken on the calls:
  - Set call as private
  - Rename call
  - Delete call

### After uploading

You'll get an email notifying you when the calls are uploaded and you'll be able to search for the call as you usually would. To include the call in related activity, [associate the call](/v1/docs/associate-a-call-to-an-account-or-opportunity) to an account or opportunity.

### Considerations

- Calls are uploaded without any metadata, so call participants are not identifiable in the uploaded call. After the call has been analyzed, you can go into the call if you have the right permissions and change the speaker names.
- **Supported file types:** WAV, MP3, MP4, MKV, FLAC
- **Maximum file size:** 2 GB

Any team member can access this feature if they have the required permissions.

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).