---
title: "Troubleshooting: Slack notifications for Forecast"
slug: "troubleshooting-slack-notifications-for-forecast"
updated: 2026-02-25T13:53:15Z
published: 2026-02-25T13:53:15Z
canonical: "help.gong.io/troubleshooting-slack-notifications-for-forecast"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting: Slack notifications for Forecast

> **Who can use this**: Business admin
> 
> **Available on**: Gong Forecast
> 
> **Ideal for**: RevOps

> **Where to go:** Revenue > Forecast

The Slack notification is sent once a week to remind AEs that it's time to forecast, and to give managers a summary of the forecast status of their team.

You must have a working [Slack integration](/v1/docs/about-the-slack-integration) to receive these notifications.

## General

If nobody is receiving a Slack notification for forecasting, check the following:

- Check that **Forecast due** is set up in [Forecast settings](/v1/docs/set-up-forecast-boards).
- Check that reps that should be forecasting have a defined target.

Targets can be [uploaded](/v1/docs/set-up-upload-forecast-targets) or defined manually by editing the target cell for each rep.

## Notifications for AEs

For Slack notifications, an AE is defined as someone who has a defined target, or has previously submitted their number, and who is not a manager i.e., has no direct reports.

AEs must have a defined target value in Gong, or have previously updated their number to receive a Slack reminder, and to appear in the manager's summary.

- Check that the rep has a defined target.

Targets can be [uploaded](/v1/docs/set-up-upload-forecast-targets) or defined manually by editing the target cell for each rep.

## Notifications for frontline managers

For Slack notifications, a frontline manager is defined as someone who is a direct manager of one or more AEs, but not other managers.

- Check that ALL reps who report up to the frontline manager have defined targets.

Targets can be [uploaded](/v1/docs/set-up-upload-forecast-targets) or defined manually by editing the target cell for each rep.
- Check the [org hierarchy in Gong](/v1/docs/about-managing-team-members) to make sure that the manager has all expected team members

## Notifications for managers of managers

For Slack notifications, a manager of managers is defined as someone who is a direct manager of one or more frontline managers.

Frontline managers do not need to have a defined target to appear in their manager's summary.

- Check the [org hierarchy in Gong](/v1/docs/about-managing-team-members) to make sure that the manager has all expected team members

A team member who manages the business entities in Gong, such as deal and forecast boards. [Find my Business admin](/v1/docs/find-your-technical-or-business-admin).

Gong’s full Forecast package for next-level forecasting and revenue optimization. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).

A team member who manages and optimizes revenue-related workflows by managing business entities such as metrics, targets, and dashboards.