---
title: "Transcribe a call in the correct language"
slug: "transcribe-a-call-in-the-correct-language"
updated: 2026-01-07T07:00:15Z
published: 2026-01-07T07:00:15Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Transcribe a call in the correct language

> **Who can use this**: Any team member
> 
> **Available on**: Any Gong plan

> **Where to go:**Open the relevant call.

Gong identifies the language that was spoken on a call. If the language is incorrectly identified, or if multiple languages were spoken in a call and you want the transcript to reflect a different language than the one reflected in the transcript, reprocess the call from the call page.

To do this, click ![Button____1_.png](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/25324264522253.png) in the top right corner, select **Transcribe call in correct language** and select which language you want the transcript to be in.

**Keep in mind**

- Reprocessing can only be done within 90 days of the call recording.
- Reprocessing can take up to 1 hour, during which time the call is unavailable.
- Transcribing the call in a different language is **not** translation. If you want to translate a call transcript, do this via the translate button on the call screen. [Learn more](/v1/docs/translate-transcripts-into-english)
- After a call is reprocessed, Gong reapplies its analysis to the call, and related insights will be based on the new language.
- If you see that Gong is consistently misidentifying your call languages, [contact Gong support](mailto:https://app.gong.io/contact-us)

Any team member can access this feature if they have the required permissions.

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).