---
title: "Slack scopes used by Gong"
slug: "slack-scopes-used-by-gong"
updated: 2024-04-12T14:10:25Z
published: 2024-04-12T14:10:25Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack scopes used by Gong

Here's what scopes Gong uses, and how:

**Scopes used by the Gong bot**

| Scope | Description | Used by Gong to |
| --- | --- | --- |
| [channels:read](https://api.slack.com/scopes/channels:read) | Read basic info (name & ID) of public channels | Display Slack channels |
| [chat:write](https://api.slack.com/scopes/chat:write) | Send messages to channels | Post messages to Slack channels that Gong is a member of |
| [chat:write.public](https://api.slack.com/scopes/chat:write.public) | Send messages to public channels | Post messages to public channels that Gong not a member of |
| [groups:read](https://api.slack.com/scopes/groups:read) | Read basic info about private channels | Display private channels that Gong has been added to |
| [groups:write](https://api.slack.com/scopes/groups:write) | Manage private channels that Gong has been added to | Not used at the moment. In the future, we may offer the option for people to add the name of a channel that they want Gong to post messages to, in which case Gong will be able to post messages to private channels that Gong was added to |
| [im:history](https://api.slack.com/scopes/im:history) | View direct messages | Update in Gong any comments that were made on calls made in Slack |
| [users:read](https://api.slack.com/scopes/users:read) and [user:read.email](https://api.slack.com/scopes/users:read.email) | View people | Understand the user Slack ID when someone makes a comment so that it can be updated in Gong and attributed to the correct user |
| [links:read](https://api.slack.com/scopes/links:read) and [links:write](https://api.slack.com/scopes/links:write) | View and show URLs (only in Gong's domain: [app.gong.io](http://app.gong.io)) in messages | Show a call preview in Slack when a call URL is pasted in Slack |

**Scopes used for users**

| Scope | Description | Used by Gong to |
| --- | --- | --- |
| [links:read](https://api.slack.com/scopes/links:read) | View and show URLs in messages | Show a call preview in Slack when a call URL is pasted in Slack |