---
title: "See who's giving feedback"
slug: "see-whos-giving-feedback"
updated: 2026-03-18T21:08:50Z
published: 2026-03-18T21:08:50Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# See who's giving feedback

> **Who can use this**: Any team member
> 
> **Available on**: Enable Essentials, Enable
> 
> **Ideal for**: Manager of managers, Sales manager

> **Where to go:**Insights > Team > Gong usage

The **Calls with feedback** metric tells you how much feedback each person has given. To learn what counts as feedback, see [this](/v1/docs/what-counts-as-feedback).

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/GaveFeedback(1).png)

> [!NOTE]
> **Note:**The calls with feedback metric is shown specifically for managers in Coaching metrics. [Learn more](/v1/docs/review-manager-coaching).

## FAQs

****Why am I seeing discrepancies in the numbers?****

Some of the metrics shown in the Gong usage tab may appear contradictory at first glance, but this is typically because the count differs between events.

For example, if you're seeing a difference between the number of calls with feedback and the number of calls with comments, this is because we don't count comments where more than one person is tagged as feedback (because it's unlikely that the comment was intended to be feedback).

****How many times do you count feedback per call?****

Although there are different ways of giving feedback, once any kind of feedback is given on a call, it is counted as a call with feedback. Additional feedback on the call is NOT counted. So, if a call has both a feedback comment and a scorecard, the call is counted once.

In the example below, Ian Duman has given feedback on 41 calls. He's made comments on 39 calls, scored 15 calls, and marked 4 calls with feedback given. Therefore, we know Ian has left more than one type of feedback on many of the 41 calls.

![Sales_coaching_metrics](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24879103806477.png)

Any team member can access this feature if they have the required permissions.

Gong’s comprehensive sales enablement package designed to help team members coach with impact and optimize team performance. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).

Gong Enable scales winning revenue behaviors through AI coaching and targeted enablement. It accelerates ramp, boosts performance, and ties enablement initiatives to real business outcomes. Access to features depends on your [company’s plan and your assigned seat](/v1/docs/plans-and-seats).

A leader who oversees multiple sales managers.

A team member who manages a team of sales reps.