Who can use this : Any team member Available on : Any Gong plan Gong exports customer interaction data to your CRM so reps can see engagement history directly on CRM records. This data includes calls, meetings, emails, and sales engagement activity

Who can use this : Any team member Available on : Any Gong plan Where to go: Home > Conversations area In the homepage Conversations widget, click Prepare for upcoming meetings to see upcoming meetings that are set to be recorded by Gong

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Who can use this : Any team member Available on : Gong Engage Ideal for : Sales rep , Sales manager Sending a large number of emails all at once may raise red flags for Internet service providers. To help your company maintain a

Who can use this : Business admin Available on : Gong Forecast Ideal for : RevOps Where to go: Deals > Forecast Read these best practices before setting up forecast boards in your organization, in order to set up the most robust forecast motion

to-dos that are linked to a deal Prospect local time Filter by morning hours, business hours, or set a specific time range. This filter only applies to to-dos that are linked to a contact or lead and have

Who can use this : Tech admin Available on : Any Gong plan You can check if the connection to Zoom has been set up correctly in the Zoom integration page. To run the test: Go to Admin center > Settings > Data capture

Who can use this : Tech admin Available on : Any Gong plan Where to go: Admin center > Settings > People > Permission profiles Cr eate a permission profile In the Permission profiles , click ADD PROFILE . Give the new profile a name and description

Who can use this : Tech admin Available on : Any Gong plan Where to go: Admin center > Settings > Data protection & privacy Sharing folders makes it easy for colleagues to collaborate and demonstrate best practices, objection handling, new messaging, and more. Permission

Who can use this : Tech admin Available on : Any Gong plan Where to go: Admin center > Settings > People > Team members If you have set up native Zoom recording , Zoom's recording disclaimer is played in addition to using the personalized

Move around your call with Skip Forward - Use the new skip forward button to move ahead in 15-second increments in your call. Previously you could only skip back or skip to the next person in the call. Read

Business admin Gong Forecast RevOps Funnel widgets give you a comprehensive view of how your deals progress through various stages of your sales process/es, so you can identify bottlenecks in the sales process, understand where and why you're

Who can use this : Any team member Available on : Enable Essentials Ideal for : Sales rep , Sales manager , Sales leader Use scorecards to give and receive structured feedback about calls, making it easier to learn, improve and uplevel performance. With the

The Salesforce integration enables the following: Import Salesforce data to Gong: enables Gong to associate your CRM data with Gong conversations, give additional context for deals, allow you to search conversations according to Salesforce data. Export Gong data to Salesforce

Who can use this : Any team member Available on : Gong Forecast Where to go: Deals > Forecast With Gong, drilling down to the deals behind the numbers is easy, giving you immediate access to all the CRM data, conversation activities, deal

Insights, we aggregate the calls the person has permission to access. In Engage, we aggregate all calls. A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. Find my Tech

Who can use this : Tech admin Available on : Any Gong plan Where to go: Admin center > Settings tab > Data capture > Web conferencing Integrate Gong with Google Meet to enable generating dynamic meeting links which display the consent page before starting

The following content integrations are available in the Gong Collective : Highspot Docket AI Hippo Video Laudable Seismic Showpad Spekit AI Storydoc Vidyard Naro HQ Lavender Copy.ai Minoa Peerbound Consensus

Who can use this : Any team member Available on : Any Gong plan Calls can sometimes be attributed to the wrong owner. This can happen when someone sets up a call for someone else; for example, an SDR sets up a

Who can use this : Any team member Available on : Gong Engage Ideal for : Sales rep , Sales manager Gong Engage flows help you engage with people at scale using a predetermined series of actions. Flows offer a time-saving combination of