Results (651)
Create and manage example-based smart trackers
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example, when the hit rate is 70%, it means that the smart tracker detected 7 correct snippets for every 10 correct snippets that actually exist. It missed 3 correct snippets. Another way of describing hit rate (recall) is by assessing
3rd party and open source attribution and accessibility
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com.android.volley:volley - Apache-2.0 com.gauravk.audiovisualizer:audiovisualizer - Apache-2.0 com.github.bumptech.glide:annotations - Apache-2.0 com.github.bumptech.glide:disklrucache - Apache-2.0 com.github.bumptech.glide:gifdecoder - Apache-2.0 com.github
Monitor forecast accuracy
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Who can use this : Any team member Available on : Gong Forecast Ideal for : RevOps , Sales manager , Manager of managers Where to go: Revenue > Analytics > Accuracy How to read the report The accuracy information in the report gives you cues to
Troubleshooting native Zoom recording setup test
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Who can use this : Tech admin Available on : Any Gong plan You can check if the connection to Zoom has been set up correctly in the Zoom integration page. To run the test: Go to Admin center > Settings > Data capture
Set up a permission profile
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Who can use this : Tech admin Available on : Any Gong plan Where to go: Admin center > Settings > People > Permission profiles Cr eate a permission profile In the Permission profiles , click ADD PROFILE . Give the new profile a name and description
FAQs for hosting a call recorded by Zoom
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Who can use this : Any team member Available on : Any Gong plan How can I make sure last-minute meetings (or updates) still get recorded? Gong picks up ad hoc scheduled calls for native zoom recording the same way it
Redshift Configuration
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data with external data platforms- for deeper data analytics and advanced insights. Access to features depends on your company’s plan and your assigned seat .
Using Zoom's recording disclaimer
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Who can use this : Tech admin Available on : Any Gong plan Where to go: Admin center > Settings > People > Team members If you have set up native Zoom recording , Zoom's recording disclaimer is played in addition to using the personalized
Information redaction
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Who can use this : Tech admin Available on : Any Gong plan Where to go: Admin center > Settings > Data protection & privacy Gong offers two data redaction features to automatically permanently remove certain sensitive data from both call recordings processed by Gong
Send a feature request or support ticket directly from a call
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Who can use this : Any team member Available on : Any Gong plan Where to go: Open the relevant call. Save time, provide context and improve your workflow by sending feature requests and support tickets directly from your calls. To enable
About deal likelihood scores
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Who can use this : Any team member Available on : Gong Forecast Ideal for : Sales rep , Sales manager , Manager of managers Where to go: Revenue > Forecast AI Deal Predictor is an AI agent that analyzes your pipeline to generate a deal
Key features
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The Salesforce integration enables the following: Import Salesforce data to Gong: enables Gong to associate your CRM data with Gong conversations, give additional context for deals, allow you to search conversations according to Salesforce data. Export Gong data to Salesforce
Feature utilization report
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Shows whether meetings are imported to Gong Manager of people whose data is captured Shows whether this person manages people who’d data is captured by Gong Name of Manager X level down from top The columns with the manager
Content
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The following content integrations are available in the Gong Collective : Highspot Docket AI Hippo Video Laudable Seismic Showpad Spekit AI Storydoc Vidyard Naro HQ Lavender Copy.ai Minoa Peerbound Consensus
Whisper for Topics is being retired. Here's what to use instead
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We’re evolving how Gong helps you analyze patterns across customer conversations. Whisper for Topics is being deprecated as part of a broader shift toward more advanced, AI-powered analysis. While Whisper for Topics helped surface basic trends, a newer
Workflow & Automation
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The following workflow and automation integrations are available in the Gong Collective : Slack Zapier Momentum Workato Dust Gong Automation Rules Managr Tonkean Tray Ask-AI Make Cassidy
Available permission settings
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the team leader and the entire hierarchy tree under them are included. Engage actions Set what a team member with this profile can do in Gong Engage. Snooze flow to-dos for others: Team members can snooze other users’ flow
How to create and manage AI Trainer
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Who can use this : Business admin Available on : Enable Ideal for : Enablement manager AI Trainer is an AI-powered practice environment that helps go-to-market teams build confidence and refine their skills before engaging with customers. Unlike traditional training
Set up Microsoft Teams notifications
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Who can use this : Tech admin , Business admin , Azure Global admin Available on : Any Gong plan Where to go: Admin center > Settings > Ecosystem > Integrations To install the Gong Notifications app in Microsoft Teams, first set up the integration between Gong
VocalIP
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Who can use this : Tech admin Available on : Any Gong plan Where to go: Admin center > Settings tab > Data capture > Telephony systems Ask your VocalIP admin for your VocalIP Client ID , API keys , and Client secret . Import users to Gong