---
title: "SalesLoft (Salesforce version)"
slug: "salesloft-salesforce-version"
updated: 2026-01-18T14:06:57Z
published: 2026-01-18T14:06:57Z
canonical: "help.gong.io/salesloft-salesforce-version"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# SalesLoft (Salesforce version)

> **Who can use this**: Tech admin
> 
> **Available on**: Any Gong plan

> **Where to go:**Admin center > Settings > Data capture > Telephony systems

Follow these steps to ensure that your SalesLoft is set up to properly work with Gong. Because SalesLoft utilizes Gong's integration with Salesforce, you need to make sure you're synced correctly with Salesforce as well.

> [!NOTE]
> Note
> 
> If your SalesLoft integration is set up to require SalesLoft users to be logged in to listen to shared recordings (as shown below), disconnect your SalesLoft (Salesforce) integration, and integrate via API instead, using the advanced settings.
> 
> ![Salesloft_require_authentication](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883217104653.png)

## Set up SalesLoft

1. In SalesLoft, confirm that you're recording your calls:
  1. Go to the **Settings** screen.
  2. On the left, under **Communication**, click **Dialer**.
  3. Click the **Call Recordings** tab.
  4. Make sure **Enable Recording** is on. We recommend turning **Team Recording Default**on also.

![Salesloft_enable_recording](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883247271309.png)
2. Map the **Call Duration** to Salesforce:
  1. Go to the **Settings** screen.
  2. On the left, under **Communication**, click **Dialer**.
  3. On the left, under **Data**, click **Field Configuration**.
  4. Click the **Activity Fields** tab.

![Salesloft_field_configuration](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883262912397.png)
  5. In the **Call Duration** field, on the right, click **More** (...) and select **Edit Mapping**.

![Saleslof_edit_mapping](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883202208653.png)
  6. On the **Edit Field** screen, make sure **Call Duration** appears in both fields, and click **Save**.

![Salesloft_edit_field](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883202306829.png)

## Setup Salesforce

After you complete the SalesLoft setup, you need to go into your Salesforce and surface the **Call Duration** field on a task by following these steps.

> [!NOTE]
> Note
> 
> You must be an admin to perform these steps.

1. Go to your **Setup** page.
2. On the left, under **Build**, search for and click **Task Page Layouts**.

![Salesloft_task_page_layout](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883263248013.png)
3. On the right, under **Action**, click **Edit**.
4. Locate the **Call Duration** field and drag it to the **Additional Information**section on the layout.

![Salesloft_task_layout](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883225163661.png) ![Salesloft_call_duration](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883248072205.png)
5. Click **Save**.

After you start recording calls in SalesLoft, your tasks should look like this:

![Salesloft_call_connected](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883236126861.png)

## Set up Gong

1. In Gong, click **Admin center > Settings**tab**> Data capture > Telephony Systems**.
2. Click **Add Telephony System** and then **SalesLoft**.

| ![General_settings_companysettings_add_telephony](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883236286221.png) | ![Salesloft](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/24883248561165.png) |
| --- | --- |
3. Click **Connect**.

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).