---
title: "Reply to comments in Slack"
slug: "reply-to-comments-in-slack"
updated: 2026-01-07T15:27:09Z
published: 2026-01-07T15:27:09Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Reply to comments in Slack

> **Who can use this**: Any team member
> 
> **Available on**: Any Gong plan

If you're getting notifications on comments in Slack, you can reply to them directly in Slack, and they'll be synced into Gong.

What you need to know:

- [Learn how to turn Slack notifications on and off](/v1/docs/customize-your-gong-notifications)
- [Learn about notifications](/v1/docs/about-notifications-on-comments)

What you can do in Slack:

- Reply to comment notifications in thread
  - **Do:** Enter a text comment, include links, tag Gong users, use your Gong hashtags*

* When using hashtags, Slack offers you a list of Slack channels. Use the full Gong hashtag for it to be picked up in Gong when your comment is synced.
  - **Don't:**
    - Reply with gifs, images, or files - we can't show them in Gong
    - Put an emoji on the comment - we can't show that in Gong
- Edit your reply
- Delete your reply

Your replies, edits, and deletes are immediately synced to Gong, and vice versa.

Any team member can access this feature if they have the required permissions.

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).