---
title: "Manage API keys"
slug: "receive-access-to-the-api"
updated: 2026-08-10T07:34:28Z
published: 2026-08-10T07:34:28Z
canonical: "help.gong.io/receive-access-to-the-api"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage API keys

> **Who can use this**: Tech admin
> 
> **Available on**: Any Gong plan

> [!NOTE]
> Note:
> 
> This feature is rolling out in August 2026 and some functionality may vary.

API keys give external systems access to your company's Gong data through the public API. Each key can be restricted to specific IP addresses; when Trusted IPs are set, the key can only be accessed from those addresses. You can create new keys, update existing ones, and delete keys that are no longer needed.

## Create an API key

Each key can be restricted to specific IP addresses and given an expiration date. Both fields are optional. Leave either or both empty if you don't need those controls.

**To create an API key:**

1. From the left sidebar, click **Admin center.**
2. In the **Settings** tab, click **API** under **Ecosystem**.
3. Click **+ Get API key**.
4. Enter a name for the key in the **Key name** field.
5. Enter the number of days until the key expires in the **TTL (days)** field. Leave this field empty if the key should not expire.
6. Enter the IP addresses, CIDR blocks, or IP ranges to allow in the **Trusted IPs** field. Separate entries with line breaks or spaces. IPv4 and IPv6 are supported.

> [!NOTE]
> Note:
> 
> If you leave this field empty, the key can be used from any network location.
7. Click **Get API key**. The access key and secret are displayed.
8. Copy the access key and secret to be used later. The secret can't be retrieved once you close the dialog box.
9. Click **Done**.

The API key is generated and added to the list of keys displayed in the **API keys** tab.

## Edit an API key

Update a key's name, expiration date, or trusted IP addresses at any time. Changes to Trusted IPs can take up to five minutes to take effect; all other changes are immediate.

**To edit an API key:**

1. From the left sidebar, click **Admin center**.
2. In the **Settings** tab, click **API** under **Ecosystem**.
3. Click the **More actions** ![Action Menu.svg](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/MoreActions.svg)icon on the row of the API key you want to edit and click **Edit**.
4. Update the fields as needed.
5. Click **Save changes**.

The key is updated in the API keys table.

## Delete an API key

Deleting a key immediately revokes access for any system that uses it. This action cannot be undone.

**To delete an API key:**

1. From the left sidebar, click **Admin center**.
2. In the **Settings** tab, click **API** under **Ecosystem**.
3. Click the **More actions** ![Action Menu.svg](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/MoreActions.svg)icon on the row of the API key you want to delete and click **Edit**.
4. Click **Delete**.
5. Check **I understand** and click **Delete API**.

The key is removed from the table and access to the Gong API with this key is revoked.

## Frequently asked questions

****What happens if a request is made from an IP address that isn't on the trusted list?****

The request is rejected with a 403 Forbidden error.

A team member who manages and configures the Gong platform and handles CRM integrations, user provisioning, permissions, and system settings. [Find my Tech admin](/v1/docs/find-your-technical-or-business-admin).

Access to this feature depends on your [assigned seat](/v1/docs/plans-and-seats).