---
title: "Our monthly updates"
slug: "our-monthly-updates"
updated: 2026-05-17T13:34:30Z
published: 2026-05-17T13:34:30Z
canonical: "help.gong.io/our-monthly-updates"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Our monthly updates

## **May release**

### **Data Platform**

#### **MCP coming soon to Gong**

**Enrich briefs with data from external systems**

Coming soon: Connect Gong to external MCP servers so the AI Briefer can pull real-time data from third-party systems into account briefs. [Learn more](/v1/docs/about-gong-mcp-client)

**Access Gong AI insights from external tools**

Coming soon: Connect external AI platforms to Gong to ask questions about accounts and deals, or generate account briefs, directly from your existing workflows. [Learn more](/v1/docs/about-gong-mcp-server)

![](https://cdn.us.document360.io/2837c190-3ec8-4120-9116-6d427e774667/Images/Documentation/NewNew.svg)

#### **Foundation**

#### Track AI Theme Spotter themes over time

Turn themes from AI Theme Spotter analyses into smart trackers so it’s easy to track important themes over time. [Learn more](/v1/docs/how-to-view-a-theme-analysis#view-analysis)

---

### **Enable**

#### Control who can view AI Trainer practice calls

Restrict access to training recordings so only the rep, their manager, and selected users can view them. [Learn more](/v1/docs/how-to-create-and-manage-ai-trainer#manage-a-training)

#### Link learning resources to scorecards

Help team members improve by showing related learning resources alongside scorecard results when scores fall below a predefined threshold. [Learn more](/v1/docs/create-and-manage-scorecards)

#### Get AI coaching after AI Trainer practice

Use AI-powered audio feedback to understand what worked, where to improve, and what to try next. [Learn more](/v1/docs/practice-customer-calls-with-ai-trainer)

#### Set default scorecard visibility

Admins can set whether scorecard answers are public or restricted to specific people. [Learn more](/v1/docs/score-a-call)

---

### **Mobile**

#### Watch video calls offline on mobile

Calls added to Listen Later download with their video, so you can watch them offline. [Learn more](/v1/docs/review-calls-on-the-go#save-calls-to-listen-to-later)

---

### **Engage**

#### Rephraser supports full advanced AI writing assistance

Generate, rewrite, and refine email content across emails, templates, blocks, and flows. Set tone, add instructions, and personalize content using account data. [Learn more](/v1/docs/write-emails-with-the-email-composer#enhance-your-emails-with-the-gong-ai-rephrasing-tool)

#### Use templates for call follow-up emails

Mark templates as Follow-Up Email templates so reps can select them directly from the call page. [Learn more](/v1/docs/working-with-templates)

---

### **Data Platform**

#### Use Gong consent with multiple conferencing providers in Google Calendar

Reps can now schedule meetings with different conferencing providers in Google Calendar using the Gong consent profile. [Learn more](/v1/docs/create-consent-profiles)

#### Updated layout for call and email permissions

We’ve updated the layout of the permission profile call and email section. The underlying logic is exactly the same, only the design has changed. [Learn more](/v1/docs/available-permission-settings)

#### Coming soon: Access briefs via API

Generate briefs across calls, contacts, accounts, and deals through the Gong API. [Learn more](https://gong.app.gong.io/settings/api/documentation#overview)

---

### **Data studio**

#### Build metrics using related object fields

Admins can now use account fields in deal-based metrics for filtering and grouping, including custom account reference fields like Partner Account ID. [Learn more](/v1/docs/build-your-own-metrics)

---

### **Deals & Forecast**

#### Filter deals by team or period in forecast board drilldowns

Narrow down deals by switching between team members and forecast periods without leaving the drilldown view. [Learn more](/v1/docs/how-to-forecast-1)

## Previous releases

****April****

**Foundation**

**Gong Assistant, now on the Search page**

Gong’s conversational assistant is now also available on the Search page. Ask questions, refine answers through conversation, and explore insights across large sets of calls. [Learn more](/v1/docs/search-for-calls)

**Save AI Data Extractor fields directly in Gong**

In addition to CRM mapping, AI Data Extractor fields can now be saved directly in Gong, and used in account boards, dashboards, and metrics. [Learn more](/v1/docs/ai-data-extractor)

**Control format of AI Data Extractor text answers**

Choose from short, detailed, or bulleted list format. For existing text fields, we’ll automatically select the format that seems most suited to the answer. [Learn more](/v1/docs/ai-data-extractor)

**Ask your own question in AI Theme Spotter**

Enter any question to run an analysis without setting up a tracker. AI Theme Spotter automatically creates the tracker and analyzes relevant conversations. [Learn more](/v1/docs/how-to-create-a-theme-analysis)

**Enable**

**Run longer AI Trainer practice sessions**

Practice sessions can now run up to 30 minutes (previously 9), supporting more complex practices. [Learn more](/v1/docs/how-to-create-and-manage-ai-trainer)

**Scorecard improvements**

Automatic scorecards now capture additional call data enabling you to evaluate interactivity and engagement. Updated visibility settings ensure users only see scorecards they have permission to access. [Learn more](/v1/docs/gong-ai-for-scoring)

**Mobile**

**Ask your own question in AI Theme Spotter**

Enter any question to run an analysis without setting up a tracker. AI Theme Spotter automatically creates the tracker and analyzes relevant conversations. [Learn more](/v1/docs/stay-informed-with-business-pulse-mobile-feed)

**Engage**

**Review and manage auto emails from the To-dos page**

Auto email steps now appear as to-dos, where you can open, edit, send, or update the step within the flow. [Learn more](/v1/docs/review-calls-on-the-go)

**Make calls faster from the Gong dialer**

Begin dialing instantly by clicking the number or call icon. [Learn more](/v1/docs/make-calls-with-gong)

**Manage your to-dos in the Chrome extension**

View and complete your to-dos directly in the Gong extension for Google Chrome. [Learn more](/v1/docs/gong-extension-for-google-chrome#access-and-complete-your-todos)

**Set a waiting period between flows**

Set a required waiting period after a contact exits a flow before they can start another. [Learn more](/v1/docs/understand-when-people-cant-be-added-to-flows)

**Set a specific time for one-off to-dos**

Add a specific time when setting a due date for one-off to-dos. [Learn more](/v1/docs/to-dos-created-by-you)

**Set expiration for overdue flow to-dos**

Admins can set how long overdue flow to-dos remain open before they’re automatically removed. [Learn more](/v1/docs/set-company-flow-settings#configure-company-flow-settings)

**Set priority levels for flow steps**

Assign a priority to each step in a flow, and all related to-dos inherit it automatically. [Learn more](/v1/docs/set-up-company-flows#set-priority-levels-for-flow-steps)

**Step order locked for active flows**

To keep tracking and reports accurate, steps can't be reordered or deleted once contacts have entered the flow. [Learn more](/v1/docs/working-with-flows#how-to-edit-a-flow)

**Remove contacts from current flows during bulk add**

Add contacts to a new flow in bulk and remove them from existing flows in the same step. [Learn more](/v1/docs/working-with-flows#managing-people-in-flows)

**Data platform**

**Manage CRM email export settings at scale**

Admins can update email export settings using team member provisioning assignments and automation, eliminating the need to manage settings per user. [Learn more](/v1/docs/email-export-to-crm-settings-change)

**See recording status for all calls, including ones that were skipped**

The call status report now includes meetings that weren’t recorded, with details on why they were skipped. [Learn more](/v1/docs/create-a-call-status-report)

**Improve deal association using activity date**

Set rules for how Gong links activity to deals using activity date, for greater precision in deal association. [Learn more](/v1/docs/understanding-ai-activity-mapper)

**Create and edit metrics directly in your workflow**

Add or update metrics from forecast boards and dashboards without leaving the page. [Learn more](/v1/docs/build-your-own-metrics)

**Data extractor fields now available in Data studio**

Fields created with Data Extractor can now be used as metrics in dashboards, forecast, and account boards. [Learn more](/v1/docs/create-and-manage-account-boards)

**Customize activity exports in Dynamics CRM**

Select the activity type for calls and meetings, and define the window for updating each activity. [Learn more](/v1/docs/set-gong-data-to-export)

**Deals & Forecast**

**Access the most recent call in Account console**

Review, share, or follow-up on the latest recorded call directly from the overview tab. [Learn more](/v1/docs/view-and-manage-accounts-with-the-account-console)

****March****

**Introducing Gong Assistant**

Ask questions about calls and follow up to get deeper insights. Gong’s new conversational assistant is now available on the call page, with more coming soon across Gong. [Learn more](/v1/docs/review-what-happened-in-a-call)

**Foundation**

**Generate scorecards with AI Builder**

Use prompts to generate a complete scorecard for AI Call Reviewer, and customize it using insights from your team’s call history and data. [Learn more](/v1/docs/understanding-ai-builder)

**Get call insights up to 70% faster**

Gong now makes calls available significantly sooner, with improvements that may vary by call provider, duration, and call type. [Learn more](/v1/docs/intro-to-the-call-page)

**AI Data Extractor fields update continuously**

AI Data Extractor now updates whenever new conversations are detected, ensuring your data reflects the latest activity. [Learn more](/v1/docs/ai-data-extractor)

**Identify themes across more calls**

AI Theme Spotter can now detect themes across up to 50,000 calls. [Learn more](/v1/docs/how-to-create-a-theme-analysis)

**Improved AI tracker management**

View more trackers at once and sort or filter them to quickly locate the ones you need. [Learn more](/v1/docs/create-and-manage-custom-smart-trackers)

**Engage**

**Require a call outcome for every call**

When enabled, team members must select a call outcome at the end of each call, ensuring more complete data. [Learn more](/v1/docs/set-up-custom-call-outcomes)

****February****

**February release**

**Introducing Enable**

Discover AI Trainer, Gong’s AI-powered role-playing simulation, based on actual sales calls, - with scenarios tailored to specific skills, topics, or selling situations. Available with Gong Enable. [Learn more](/v1/docs/ai-trainer)

**Foundation**

**Ask anything across calls**

Ask a question and get instant, factual answers based on an unlimited volume of segmented calls. [Learn more](/v1/docs/understanding-ai-ask-anything)

**Get Gong notifications and content in Microsoft Teams**

Stay updated with real-time notifications for comments, stream updates and call shares. [Learn more](/v1/docs/set-up-ms-teams-notifications)

**More powerful AI Data Extractor**

- **Extract dates in AI Data Extractor:**The AI Data Extractor can now extract dates, alongside existing data types like Yes/No, Text, Single-select picklist, and Number.
- **Run AI fields on emails, in addition to calls:**Choose whether you want to run the AI Data Extractor to run on both calls and emails, or calls only.
- **Set the source timeframe for AI Data Extractor:**Choose how far back emails and calls are included when calculating AI fields.
- **Use in-app AI to refine AI Data Extractor questions as you build them:**Get the most accurate results from AI Data Extractor with in-app AI refinement for AI field questions.

[Learn more](/v1/docs/ai-data-extractor)

**Download detailed AI Theme Spotter reports**

Download a PDF file with detailed theme reports. [Learn more](/v1/docs/how-to-view-a-theme-analysis)

**Increased cap for AI Theme Spotter reports**

Companies can now create up to 10 reports per month, plus 3 more reports every 6 seats. [Learn more](/v1/docs/how-to-create-a-theme-analysis)

**More playbooks now in all languages**

Track your SPIN, Solution Selling, and Challenger playbooks in Gong, more accurately and in any language. [Learn more](/v1/docs/pre-trained-smart-trackers)

**Engage**

**Manage opt-out rules and email tracking across channels and regions**

Admins can enforce granular opt-out rules, sync them with CRM fields, and control email open and click tracking. Reps can view and manage opt-out status from the person view and the Gong Anywhere extension. [Learn more](/v1/docs/configure-compliance-settings)

**Smarter to-do management**

Group your to dos by flow and step, account, or prospect local time. Filter by activity type or focus on flow errors or follow ups. [Learn more](/v1/docs/working-with-todos)

**Bulk add contacts and leads to flows from more places in Salesforce**

Bulk select contacts or leads from any Salesforce reports, including reports with or without charts, and campaigns. [Learn more](/v1/docs/install-and-activate-gong-anywhere-chrome-extension)

**Trigger flows with AI Tracker**

Use smart trackers to automatically start flows when specific concepts are detected in conversations. [Learn more](/v1/docs/creating-and-managing-automations)

**Deals & Forecast**

**Account boards: Custom account management**

Bring AI insights and account activity together in one shared view to keep your team aligned on strategy and next steps. [Learn more](/v1/docs/about-account-boards)

**Account console**

Get full account context in a single view that brings together activity, AI insights, deals, partner context, and CRM data. Accessible from search, deal boards, and account boards. [Learn more](/v1/docs/view-and-manage-accounts-with-the-account-console)

**Dashboards**

**Export and import target values**

Admins can now export target data to CSV, manage the data, and update data back in Gong. [Learn more](/v1/docs/managing-targets-1)

**View tabular data in dashboards**

Analytics now includes a customizable table view, giving you direct access to the underlying numbers. [Learn more](/v1/docs/custom-chart)

**Access dashboards faster**

Star dashboards to keep what matters most at the top of your list. [Learn more](/v1/docs/managing-dashboards)

**Navigation bar: Deals is now Revenue**

Account boards, Deals, Dashboards, and Forecasts now live under the Revenue section. [Learn more](/v1/docs/deals-section-navigation-change)

**Mobile**

**Configurable forecast boards on mobile**

Team members can now submit forecasts for configurable forecast boards on mobile. [Learn more](/v1/docs/submit-your-forecast-on-mobile)

****January****

**January release**

**Foundations**

**AI Builder - Now with chat history**

See content that you’ve already generated with the AI Builder. [Learn more](/v1/docs/understanding-ai-builder)

**SPICED and BANT playbooks, now in all languages**

Track your SPICED and BANT playbooks in Gong, more accurately and in any language. [Learn more](/v1/docs/pre-trained-smart-trackers)

**Use in-app AI to refine smart tracker questions as you build them**

Get the most accurate results from your smart trackers with in-app AI refinement for smart tracker questions. [Learn more](/v1/docs/create-and-manage-custom-smart-trackers)

**Engage**

**Automate actions for bounced emails**

Set rules to automatically stop a flow, or move a contact or lead to a different flow, when an email bounces. [Learn more](/v1/docs/creating-and-managing-rulesets#how-to-configure-the-email-bounce-rule)

**Mobile**

**Get inbound calls to your assigned business number on mobile**

Answer inbound calls on the go, and have them logged and recorded in Gong, so you never miss another lead. [Learn more](/v1/docs/capture-mobile-calls-with-gong-connect)

**Platform**

**See all of a contact’s flows in Salesforce**

See multiple flows for a single contact or lead in Salesforce. [Learn more](/v1/docs/how-engage-exports-data-to-your-crm#flow-object)

**Save extracted data as numbers**

The AI Data Extractor now supports numeric data types, so you can extract and store numeric data. [Learn more](/v1/docs/ai-data-extractor)

**Easier set up for Opportunity Teams and Splits import**

You can now configure Opportunity Teams and Splits import settings directly from the CRM settings page. [Learn more](/v1/docs/set-import-of-salesforce-fields)

**Deals & Forecast**

**Gong data cloud improvements**

For changes to the Gong data cloud, see [What's new in Gong data cloud](/v1/docs/whats-new-in-gong-data-cloud)

**Understand hidden team members in configurable forecast boards**

See which team members are excluded or inactive, and understand how each status impacts forecast rollups. [Learn more](/v1/docs/configurable-forecast-article-1)

**Spot the biggest deals faster in configurable forecast boards**

Metric drill-downs now open sorted by amount, highest to lowest, so big deals display at the top. [Learn more](/v1/docs/configurable-forecast-article-1)

See [Monthly updates archive](/v1/docs/monthly-updat) for updates prior to 2026.
