---
title: "(Beta) New Dialpad integration"
slug: "new-dialpad-integration"
updated: 2025-12-17T18:49:27Z
published: 2025-12-17T18:49:27Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gong.io/llms.txt
> Use this file to discover all available pages before exploring further.

# (Beta) New Dialpad integration

The Dialpad integration has been improved so more call types are imported to Gong, and they arrive faster. The integration is now based on an OAuth connection instead of an API token.

We recommend setting up the new integration before uninstalling the current integration.

## Set up the new integration

1. Go to **Admin center** > **Settings** > **Data capture**> **Telephony systems**and click **+ Add telephony system**.
2. Select **Dialpad**.
3. In **Connection type**, select OAuth.
4. Check **Import calls only for call participants defined in your CRM** to only import calls with known CRM contacts.
5. Click **CONNECT**.

## Remove the legacy integration

1. Go to **Admin center** > **Settings** > **Data capture**> **Telephony system.**
2. Select **Dialpad**, and click **Remove connection**.

The Dialpad SMS integration is unchanged.